hotelgo.app

What It Is

HotelGO is hotel management software for small hotels in Colombia, positioned around helping operators “move from Excel to a single app.” The official website clearly targets hotels with 5–20 rooms, helping owners centralize bookings, check-in/check-out, room status, guest information, cashiering, and basic business reports. Overall, it is not a complex PMS for large hotel chains, but a lightweight tool designed around the day-to-day operational pain points of small hotels.

Core Features and Product Capabilities

Based on the website, HotelGO’s core modules include booking management, real-time occupancy, a room map, check-in/check-out, guest data storage, caja cashiering, and KPI reports. These features cover the basic workflow for small hotels, from taking reservations to guest stays, check-out, and daily reconciliation. Its main value is reducing omissions and duplicate data entry caused by managing operations across scattered Excel sheets. However, the website does not disclose channel management, OTA integrations, payment gateways, electronic door locks, accounting systems, messaging notifications, or other third-party integrations. It also does not explain multi-staff permissions, audit logs, or API capabilities.

Pricing and Trial

HotelGO uses local pricing in Colombian pesos (COP), with a relatively transparent structure: a 112,500 COP base fee + 9,000 COP per room/month, plus a 10% discount for annual payment. In the example shown on the website, a 10-room hotel costs 202,500 COP per month, or 2,187,000 COP when paid annually. The site also states that a 14-day trial is available, and demos can be scheduled via WhatsApp. For small hotels, the per-room pricing model makes costs fairly easy to estimate.

Pros and Cons

Its strengths are a focused positioning, strong localization, clear pricing, and a design centered on the most basic operating processes of small hotels, making it suitable as an Excel replacement. The downside is that key enterprise software details are missing: there is no visible information on data security, backups, compliance, permission management, deployment model, APIs, or third-party integrations. If a hotel relies on multiple OTA channels, automated payments, or complex financial integrations, it should ask the vendor for more details.

Who It’s For and Access from China

HotelGO is best suited to local Colombian small hotels or guesthouses with 5–20 rooms that want to digitize quickly. For users in China, website accessibility is unknown, and the product’s pricing, contact methods, and services are clearly aimed at the Colombian market. Cross-border use would also require considering language, Spanish-language support, COP payments, and local tax differences. If you operate a hotel in China, it is usually better to first evaluate local PMS solutions, tools within the Ctrip/Meituan ecosystem, or the local availability of international PMS products.