hipcomerp.com.br

What It Is

Hipcom ERP is a Brazilian ERP software provider for the retail sector. Its website highlights more than 25 years of experience and says that over 600 companies already use its technology. The product is positioned as “the ultimate solution for retail management,” with particular emphasis on supermarkets of all sizes. Its goal is to help stores centralize operations such as purchasing and finance on a single platform, improving efficiency and business decision-making.

Core Features and Product Scope

Based on the website content, Hipcom’s product ecosystem includes ERP, CRM, BI, Cloud, Aplicativos, Store, and Treinamentos. ERP is the core product, focused on operational management for retail and supermarkets; CRM supports customer relationship management; BI points to business analytics and decision support; Cloud suggests cloud-related capabilities; and the training module helps customers with onboarding and ongoing use. However, the website does not provide further detail on specific retail ERP functions such as inventory, POS, supply chain, tax and accounting, membership, or promotions. It also does not explain third-party integrations, APIs, permission systems, or security and compliance mechanisms.

Pricing and Trial

The website does not disclose any plans, pricing, billing models, or contract terms, nor does it mention a free version or free trial. Its main conversion path is to “contact the team for a personalized demo,” making it look more like a consultative sales model for enterprise customers. Buyers will need to ask further about implementation fees, limits on users or store locations, cloud service fees, support costs, and upgrade and maintenance policies.

Pros and Cons

Its strengths are its vertical focus on retail and supermarkets, long industry experience, and a certain level of customer traction. The product ecosystem covers ERP, CRM, BI, and training, making it suitable for companies that want unified management of store operations. The main weakness is the lack of transparency in publicly available information: pricing, deployment details, security and compliance, permissions, APIs, and integration capabilities are not clearly explained, which increases the research burden during vendor selection.

Who It’s For

Hipcom ERP is better suited to small, midsize, and larger retail companies in Brazil or Portuguese-speaking markets that need an ERP system for retail or supermarket operations, especially customers that value local industry experience and demo-based consultation. Companies that require highly open APIs, multinational compliance, or a clear self-service SaaS purchasing process should evaluate it carefully.

Access from China and Alternatives

Access to the official website from China is unknown, and payment methods are not disclosed. The service appears to be aimed primarily at the local Brazilian market. Chinese companies considering similar systems may compare it with SAP Business One, Oracle NetSuite, TOTVS, Linx, as well as domestic solutions such as Yonyou and Kingdee.