hints.so

What It Is

Hints is a CRM AI Assistant built around a simple idea: sales reps can use WhatsApp, Telegram, SMS/iOS Messages to send text or voice messages and perform CRM actions such as creating leads, updating deal stages, adding notes, and assigning tasks. The page also highlights a newly launched CRM and outreach tool for Telegram, making it a good fit for mobile sales and high-frequency follow-up workflows.

Core Capabilities

Based on the available page content, Hints supports natural-language input without requiring a fixed format. It can process longer voice notes, even recordings several minutes long, and ask follow-up questions when information is unclear. It can manage contacts, companies, pipeline stages, and deals, supports default fields, custom fields, and engagements, and can also query contacts, tasks, meetings, and sales statistics. However, the page does not disclose the underlying AI model, speech recognition provider, accuracy testing, or any human review process.

Pricing and Integrations

Pricing is straightforward: $10 per month, or $84 per year, advertised as a 30% saving. The plan includes any CRM integration, WhatsApp/Telegram/SMS, support for all languages, voice messages, no setup fees, no hidden fees, and access to all features. One point to note is that “Any CRM integration” is not accompanied by a specific CRM list, API documentation, or configuration details. Before enterprise adoption, buyers should confirm field mapping and permission boundaries with their existing HubSpot, Salesforce, or other CRM systems.

Pros and Cons

The main advantage is its lightweight entry point: sales reps can simply send a message or voice note to update the CRM, reducing back-office clicks and missed records. Natural-language interaction also lowers the barrier to adoption. The downside is limited transparency: the privacy policy only states that personal data is stored and processed, and that third-party services such as Firebase, Sentry, Stripe, RevenueCat, and Amplitude are used, but it does not provide details on encryption, data retention, or compliance certifications. Some testimonials on the page also appear to contain placeholders or unrelated product names, so their credibility should be verified carefully.

Best Fit and Access from China

Hints is better suited to overseas sales teams that rely on WhatsApp/Telegram, founder-led sales, small B2B teams, and managers looking to improve CRM data completeness. For mainland China use cases, there are clear limitations: access to WhatsApp and Telegram is usually restricted, and SMS/iOS Messages plus specific CRM connections would need to be tested. Payments may be processed through Stripe/RevenueCat. Domestic teams may want to consider CRM automation within the Feishu or WeCom ecosystems, or alternatives such as HubSpot/Salesforce combined with Zapier, Make, and similar tools.