Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Gravity IT Pty Ltd is an Australian Managed Service Provider serving Newcastle, Adelaide, Dubbo, and businesses across Australia. It positions itself as a trusted local IT team. Rather than being a single security product vendor, it provides outsourced business services covering managed IT, cybersecurity, Microsoft 365, business continuity and backup, hardware and software, Phones & VOIP, and more.
Based on the site content, its cybersecurity services mainly focus on protecting businesses from phishing, malware, and cyberattacks, with an emphasis on multi-layered protection, compliance-ready solutions, and ongoing monitoring. For managed IT, it offers helpdesk support and proactive system monitoring, delivered for a fixed monthly fee. Its data protection services include regular backups of emails, files, and SharePoint, as well as fast recovery after incidents. Its Microsoft 365 capabilities cover setup, migration, management, and access to files, email, and collaboration tools. Its VoIP services emphasize integration with IT systems and support.
Pricing transparency is average. The website clearly states that Managed IT is offered at a fixed monthly rate, but it does not disclose specific package prices or whether billing is per user or per endpoint. Cybersecurity, backup, and Microsoft 365 management pricing is also not publicly listed. For hardware and software services, the site mentions the option to discuss cashflow-friendly finance options, suggesting that financing or installment-friendly purchasing arrangements may be available.
The main advantage is its broad service coverage, making it suitable for businesses that want to hand over day-to-day IT, security, backups, office collaboration, and phone systems to a single provider. The team emphasizes being 100% Australia-based, with no offshore call centers, and publishes an average phone wait time of 22 seconds, making support experience one of its key selling points. Customer cases also suggest strong performance in responsiveness, stability, and scalability. The drawbacks are that its cybersecurity capabilities are described in fairly general terms, with no detailed mention of EDR, SIEM, MDR, vulnerability management, penetration testing, or similar specialized capabilities. Compliance certifications and security credentials are not disclosed, and pricing requires contacting sales.
It is better suited to Australian small and medium-sized businesses, professional services firms, regional companies, and growing organizations without an internal IT team. Its case studies include both a 5-person office and a company that grew from 4 to 40 people, suggesting that its services are more oriented toward SMB managed support rather than a large enterprise-grade security platform.
The site does not provide information about access from mainland China, nodes, or service availability, and the business is clearly aimed at local Australian customers. Therefore, its access status from China is unknown.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on gravityit.com.au official site.
gravityit.com.au is an Australia Security provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach gravityit.com.au directly.