gravitech.bg

What It Is

Gravitech is a cloud-based ERP and CRM software product from a Bulgarian company, designed to help small and medium-sized businesses digitize their operations. Delivered as a SaaS product, it can be accessed from internet-connected devices. Its main goal is to bring customer management, invoicing, warehousing, delivery, and data exchange with external systems into a unified platform.

Core Features and Integrations

Based on the official website, Gravitech offers a fairly comprehensive set of modules. The CRM module is used to manage information about existing and potential customers. The invoicing module supports cloud-based invoices, currency conversion, bilingual documents, and Bulgaria’s transition from the lev to the euro. It also offers sales and invoicing software compliant with Наредба 18, including СУПТО/НЕ-СУПТО options. The warehousing module supports inventory management, goods movement, barcode scanners, inventory automation, and warehouse location/address management. The transport and logistics module is used to manage deliveries, routes, and vehicles, and is linked with the warehousing system. Integration is a highlight: Gravitech explicitly supports REST and SOAP APIs, as well as automated file exchange via FTP, FTPS, and SFTP, making it suitable for businesses that need to synchronize data with external databases, web services, or partner systems.

Pricing, Trial, and Services

The official website does not disclose specific plans, unit prices, seat-based pricing, or module pricing. It only mentions “affordable prices” and customized solutions, so buyers will need to contact sales before procurement. A free online demo is available, allowing users to try the main features of Gravitech Business, including customers, warehouses, deliveries, and dual-currency invoicing. On the services side, Gravitech provides IT consulting, ERP/CRM implementation, training, technical support, regular updates, and system integration, which makes it relatively friendly for SMEs without an in-house IT team.

Pros, Cons, and Who It’s For

Its strengths include cloud deployment, broad module coverage, localization for Bulgarian regulations and the euro transition, and clearly stated API/file-based integration capabilities. The main drawbacks are limited pricing transparency and a lack of detail about collaboration features such as team permissions, approvals, and role-based access control. Security information is also relatively high-level, mentioning only GDPR, SSL, and reliability, without more detailed information on encryption, backups, or security certifications. Gravitech is best suited for SMEs operating in Bulgaria that need localized compliant invoicing plus integrated inventory and logistics management.

Access from China and Alternatives

The official website does not provide information about access from China, Chinese-language support, local payment methods, or China-based nodes, so accessibility from China is unknown. If a Chinese company mainly operates domestically, local solutions such as 用友, 金蝶云星空, and 纷享销客 may be more suitable. For international open-source or cloud ERP options, Odoo, Zoho CRM, Microsoft Dynamics 365, and SAP Business One are also worth comparing.