gradtracker.com

What It Is

GradTracker is a survey app for schools and educational institutions. Its core use case is sending email or SMS questionnaires to students and alumni, then reviewing the resulting data within a short timeframe. It has a fairly vertical focus, mainly serving education scenarios such as graduate outcomes, program effectiveness, and student feedback.

Key Features and User Experience

The product offers automated email campaigns, automated email and SMS sending on paid plans, customizable questionnaires, real-time dashboards, detailed analytics, and one-click export. SMS is highlighted by the company as a channel that can improve response rates, but it is only available on paid plans and requires completing an online compliance information form. The Full-Service plan also allows users to provide student data spreadsheets for GradTracker to handle the sending process, making it suitable for school teams with limited operations staff.

Pricing and Plans

The free plan costs $0/month and supports 100 email survey sends per month, making it suitable for small-scale trials or small projects. The Pro plan starts at $300/month, with selectable monthly survey-send quotas from 500 to 10000, and adds capabilities such as SMS and workflows. Full-Service requires contacting sales for a quote and includes dedicated support and custom features. Overall, the free plan is generous, but the Pro starting price may be a stretch for smaller organizations with limited budgets.

Pros and Cons

Its strengths are a clear focus on education scenarios and a straightforward feature flow that covers sending, analytics, export, and managed operations. Plans can be upgraded or downgraded with prorated billing, which provides good flexibility. The downside is that the public pages do not clarify key enterprise-grade capabilities such as third-party integrations, APIs, team permissions, data storage, or security certifications. Schools with complex system integration needs or strict compliance requirements should ask sales for more details.

Who It’s For and Access from China

GradTracker is suitable for schools, program managers, and educational institutions that need to track student or alumni outcome data, especially teams that want to use SMS to improve survey response rates. Access from mainland China is unknown, and payment methods are not disclosed. If access, SMS delivery, or overseas payment becomes a limitation, alternatives to consider include Wenjuanxing, Tencent Questionnaire, or international options such as Qualtrics, SurveyMonkey, Google Forms, and Microsoft Forms.