gotaskfly.com.br

What It Is

TaskFly is an online task management and customer service collaboration platform from Brazil’s Dribion Software. The product is built around a “dynamic Kanban” approach, organizing tasks as they move through different stages while centralizing team tasks, overdue items, project progress, and productivity data. It also includes a Service Desk, allowing customers to create requests via a portal or email and track task execution progress.

Core Features and Collaboration

Based on the available information, TaskFly’s core modules include task boards, workflows, deadline control, team progress visualization, charts and reports, time tracking, attachments, data import/export, and mobile access. Its main strength is connecting internal task management with external customer requests: customers can generate tasks by email and can also view and interact through the Service Desk. For team collaboration, the platform supports assigning or sending tasks to members, and it can provide different views for different departments so that only the necessary information is shown. However, enterprise permission details such as role-based access control, approval workflows, and audit logs are not disclosed.

Pricing and Integrations

Pricing consists of a free plan plus per-user/month subscriptions. Free is free but comes with more limitations; Start is R$7.49/user/month; Basic is R$14.99/user/month and starts to include Service Desk and 2GB of attachments; Team is R$24.98/user/month and supports unlimited users, Azure DevOps integration, API access, Service Desk, and 10GB of attachments. For more than 50 users, you need to contact the company. API access and Azure DevOps integration are only available on the Team plan. The text says the API includes documentation and examples and can connect with software such as Power BI.

Pros and Cons

The advantages are that TaskFly covers tasks, workflows, customer tickets, and reporting; the free plan lowers the barrier to trial; pricing in Brazilian real is friendly to local businesses; and it supports Web, Android, and iOS. The drawbacks are that public materials do not clarify common enterprise procurement concerns such as data encryption, backups, compliance certifications, or permission granularity. API access is not available on lower and mid-tier plans, and Service Desk only starts from Basic. Some plan descriptions are also not fully consistent in how they describe user and project limits.

Who It’s For and Access from China

TaskFly is better suited to small and medium-sized businesses, project teams, remote teams, and service companies in Brazil and Portuguese-speaking environments that need customer ticket tracking. The source text does not provide information on access from China, so network connectivity, RMB payment, invoicing, and local support are all unknown. For deployment in China, it can be compared with Feishu Projects, Teambition, and PingCode; international alternatives include Trello, Asana, ClickUp, and Jira.