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Go9 is an AI application/tool platform focused primarily on Portuguese-speaking markets, positioned as a “multi-agent conversational agent” platform. It is not just a simple FAQ bot, but an automation agent for B2B and B2C sales, customer support, and operations workflows. Across channels such as WhatsApp, Instagram, websites, and e-commerce platforms, it can understand requests from customers or sales reps, connect to CRM, ERP, databases, and APIs, and carry out tasks such as quoting, order placement, follow-ups, and after-sales inquiries.
In terms of AI capabilities, Go9 emphasizes GenAI, real-time data, and business system integration. Its B2B Sales Assistant can push customer history before sales visits, recognize text, voice, images, PDFs, and spreadsheet-based orders in WhatsApp, generate quotes, and write them into an ERP. Its B2C Sales Agent can convert a customer’s shopping list in chat into a cart, apply pricing, discounts, shipping fees, and payment rules, and complete order processing and after-sales tracking. The platform also highlights multi-agent collaboration, human-in-the-loop workflows, full observability, response traceability, and admin-side controls.
The pricing model disclosed on the official website is relatively clear: a base monthly fee plus variable billing based on token consumption. Costs increase with interaction volume, data volume, number of agents, and complexity. Typical pricing is R$1k-3k/month for small businesses and around R$4k-10k/month for growing companies. The website mentions testing or contacting the team for a demo, but does not clearly state any free trial quota, trial duration, or payment methods.
Its strengths lie in highly specific business scenarios, making it especially suitable for companies that rely on WhatsApp sales, handle complex quotations, manage many SKUs, receive messy order formats, and need ERP/CRM connectivity. Governance, traceability, and real-time usage reporting also help with enterprise deployment. The drawbacks are that the website does not disclose the underlying models, accuracy metrics, privacy compliance details, data residency, security certifications, or Chinese-language support. Actual performance will depend heavily on the quality of a company’s internal data, API availability, and business rule configuration.
Go9 is better suited to companies in Brazil and other Portuguese-speaking markets, including wholesale distribution, building materials, auto parts, food and beverage, pet and agriculture, industrial consumables, medical consumables, retail, and e-commerce. For Chinese companies, website accessibility is unknown, and its reliance on the WhatsApp/Instagram ecosystem, Portuguese-language interface, and BRL pricing mean it is not naturally tailored to the domestic Chinese market. If deploying it in China, key issues to verify include network accessibility, cross-border payments, data compliance, and integration with local systems. Alternatives could include Zendesk AI, Intercom, Salesforce, HubSpot, or local intelligent customer service and sales automation solutions based on WeCom/WeChat Customer Service.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on go9.tech official site.
go9.tech is an Brazil AI Apps provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach go9.tech directly.