globalsolution.com.br

What It Is

Global Solution is a software company headquartered in São Paulo, Brazil, with an office address also listed in Miami, USA. It focuses on developing systems for the foreign trade sector. Its core product, OfficeComex MAX, is designed for Freight Forwarders, customs brokerage, and foreign trade process management. It serves customers in Brazil and overseas, with the website emphasizing its ability to integrate trade, transportation, and customs information.

Core Features and Deployment

OfficeComex MAX uses a modular design. Its main modules include air/ocean import, air/ocean export, import and export customs clearance, finance, Account, road transportation, Sales/Pricing, PO Purchase Order, Siscoserv, Mantra Online, DUE, and Dashboard. The system emphasizes a “cascading” flow of information: from purchase orders and freight rate proposals to international transportation and customs processes, it aims to minimize duplicate data entry and improve data consistency. The Dashboard can display revenue, gross profit, office costs, net profit, year-on-year data, and Top 10 customers. In terms of deployment, the website explicitly mentions a Cloud/Nuvens cloud version that allows all modules to be accessed via browser, while also referencing a client-server version.

Integrations, Collaboration, and Support

Integration is one of its selling points: the system can generate custom reports and integrate with major ERP systems. It also integrates with COMEXDEZ for supporting decisions such as product classification and TEC lookup. The PO module can be used for door-to-door logistics control and to connect with major suppliers. For team collaboration, the available information only suggests features such as customer follow-up, process summaries, cost summaries, and data updates; role permissions, approval workflows, and audit mechanisms are not disclosed. On the support side, Global Solution highlights that it has a Helpdesk with foreign trade experience, offering clear guidance and relatively short response times.

Pricing and Limitations

The website does not publish specific plans, licensing models, user limits, free trial, or free version information. It only states that users can contact the sales team and that purchases can be made in installments using a BNDES card. The main weakness is limited transparency: there is no clear information on data security, compliance, backups, permission systems, or API/developer support. For multinational companies, these gaps may increase the due diligence burden during vendor selection.

Best Fit and Access from China

This product is better suited to freight forwarders, customs brokers, and foreign trade companies involved in Brazil and Latin America-related business, especially mid-sized to large companies that need to connect transportation, customs clearance, finance, purchase orders, and ERP workflows. Access from China is unknown, and payment information mainly references the BNDES card, reflecting a clear Portuguese-language/Brazil-market orientation. If deploying it in China, users should carefully evaluate network accessibility, local customs-process compatibility, Chinese-language support, and payment options, and compare it with local freight forwarding, customs, or foreign trade ERP solutions.