globaleyez.net

What It Is

globaleyez is a Germany-based brand protection and cybersecurity services provider founded in 2007. The company focuses on helping businesses fight intellectual property infringement, counterfeiting, and grey-market trading in the digital world. Unlike purely software-driven SaaS platforms, globaleyez uses a “technology + human experts” model, combining automated monitoring with manual verification through test purchases and legal evidence collection to deliver an end-to-end brand protection solution.

Core Dimension Analysis

• Protection Coverage: Very broad, covering online brand protection, grey-market control, dark web IP protection, Web 3.0 and metaverse IP protection, and patent and design protection. Its monitoring scope includes 150+ online marketplaces, domains, images, social media, 30+ app stores, and sales tracking.
• Deployment Model: Primarily a SaaS platform combined with managed services. Customers use the platform to view monitoring data and reports, while core test purchases and enforcement actions are carried out by its 15 in-house experts and a network of 80+ global partners.
• Compliance Certifications: Headquartered in Germany, its operations strictly follow GDPR data protection standards, ensuring privacy compliance for customer data and evidence data.
• Pricing: Uses a custom quote model. Test purchase services are typically charged at a flat rate, but the exact amount is assessed individually based on factors such as product type and target country. For the overall solution, customers need to contact sales for a demo and quote.
• Suitable Company Size: Designed for mid-sized to large enterprises and multinational companies. Its customer base ranges from SMEs to Fortune 500 companies, and it is especially suitable for industries heavily affected by grey-market goods and counterfeits, such as luxury goods, electronics, pharmaceuticals, and cosmetics.
• Management & Alerts: Provides systematic reporting and real-time data insights, with filtering by marketplace, seller, and country. Its self-developed Chrome extension screenseal provides tamper-proof screenshots with digital timestamps, helping ensure evidence is admissible in court; the traxster tool uses VAT screening to distinguish authorized from unauthorized sellers.
• Integration Capabilities: Works with SCRIBOS to enable integrated online-to-offline (O2O) protection, integrates ScamAdviser trust scores, and maintains reliable connections with major online marketplaces, payment providers, and specialized legal professionals to accelerate enforcement.

Pricing, Pros & Cons

Custom pricing means companies should expect a relatively high investment, but it also ensures the solution is tailored to their needs. Its strengths include nearly 20 years of deep industry experience, offline evidence-gathering capabilities across 50+ countries, and rigorous court-ready documentation. The downsides are the lack of transparent pricing and a strong reliance on human expert services, which may make it unsuitable for micro and small businesses with limited budgets or those looking for a lightweight, fully automated tool.

Who It’s For

Best suited for mid-sized to large brand owners that urgently need to combat cross-border grey markets, collect legal evidence of infringement, and conduct online and offline test purchases worldwide.

Access from China

The website is hosted in Germany and is directly accessible without network restrictions. Payment methods are mainly geared toward B2B enterprise settlement. For Chinese brands expanding overseas, globaleyez provides test purchase services in 19 countries across Asia, including China and Japan, making it a practical option for overseas rights enforcement. If you need a purely automated SaaS alternative, consider Red Points or Corsearch.