gili.app

What It Is

Gili is membership and subscription management software for gyms and studios, positioned as an end-to-end membership operations system for both teams and members. Its core goal is to bring member payments, subscriptions, check-ins, communication, and business review into a single system. It is best suited to offline service businesses whose main revenue model is based on recurring passes, memberships, or subscriptions.

Core Features and Operational Capabilities

Based on the website copy, Gili’s core modules include member self-service, software-based access control, a free website, marketing automation, and business intelligence. Members can pay in the app, manage subscriptions, track attendance, and receive updates. On the business side, stores can use QR codes for member check-ins, or check subscription status from any device with a browser. The free website feature is practical: it can display the latest plans and pricing, and supports visitor registration and payment, reducing the need for separate website building or development. For marketing, it supports automated renewal reminders, announcements, and follow-ups via in-app messages, email, and SMS. On the BI side, it provides month-end revenue and membership summaries, and highlights key trends.

Pricing and Trial

The official site only shows “Request Demo” and does not disclose plans, pricing, billing cycles, whether fees are based on member count or location count, or whether a free trial is available. Although it mentions a “free website,” this is not the same as a free plan. Before purchasing, buyers should confirm the total cost, payment processing fees, SMS costs, and feature limits through a demo.

Pros and Cons

Its strengths are its focused use case and lifecycle-based design for gym and studio memberships. Member self-service and QR-code check-ins can reduce front-desk workload, while automated reminders and announcements can help improve renewals and customer reach. The gaps are also fairly clear: third-party integrations, role-based permissions, data security and compliance, APIs, payment channels, and deployment options are not sufficiently disclosed. The BI description is relatively general, and it is not yet clear whether it supports custom reports, exports, or multi-location analysis.

Best Fit and Access from China

Gili is better suited to small and midsize gyms, yoga studios, dance studios, or training studios that want to quickly launch membership subscriptions, online payments, check-in verification, and basic marketing automation. Access from China, supported payment methods, and the deliverability of local SMS/email are unknown. If serving customers in mainland China, teams should carefully verify network availability, RMB payments, invoicing, and compliance requirements. Domestic alternatives may include local gym management systems, or membership marketing tools such as Youzan and Weimob; overseas alternatives to compare include Mindbody, Glofox, and TeamUp.