follo.fr

What It Is

Follo is a cloud ERP and mobile guard tour management suite for private security companies. Its official website explicitly describes it as “ERP Cloud des entreprises de sécurité privée.” It combines a web-based admin console, a mobile app for on-site guards, an app for security supervisors, and a client access portal, with the goal of bringing guarding, patrols, interventions, electronic logs, and client reporting into one system.

Core Features and Collaboration

In terms of functionality, Follo covers the main operational workflow of a security company. Managers can schedule guards weeks or months in advance, assign staff, and adjust availability and site-specific constraints. Field agents can use the mobile app to view schedules, start shifts, fill in electronic logs, take photos, record interventions, handle alarms, and carry out patrols. Incidents can be linked to geolocation data and photos, with real-time notifications sent to supervisors when anomalies are detected. The system also mentions NFC, QR code checkpoints, patrol routes, and a “main courante informatisée” electronic log, making it suitable for security services that require traceable records. On the client side, users can access reports, invoices, and site logs, and can receive periodic incident summaries by email.

Pricing and Compliance

Follo does not disclose its own plans, subscription pricing, or free trial on the official website; it only offers demo booking. The “devis/estimation” mentioned on the site mainly refers to helping security companies generate service quotes for clients based on factors such as dates, recurrence, staff qualifications, night shifts, public holidays, recovery time, transportation, equipment, and dog-handler personnel. On compliance, the site only shows the RGPD keyword, and its contact form uses Google reCaptcha v3. There is no visible information about encryption, audits, backups, permission granularity, data residency, or certifications.

Pros, Cons, and Best Fit

Its strengths are its strong vertical focus and a closed-loop workflow spanning scheduling, on-site execution, and client delivery. Real-time notifications, photos, and location records can improve response speed and transparency, while the electronic log can also help when bidding for projects that require digitized guard tour systems. The downsides are that pricing, APIs, third-party integrations, and data security details are all opaque, so buyers need to confirm these points through a demo before procurement. Follo is better suited to small and mid-sized or growing security companies, security service providers, and on-site security teams that need to provide transparent reports to clients.

China Access and Alternatives

The official website does not provide information about access from China, a Chinese interface, RMB payments, or local compliance, and real-world network connectivity is unknown. Chinese teams with similar needs can evaluate domestic security patrol/property security SaaS products, or low-code inspection solutions built on DingTalk or WeCom. If targeting overseas markets, they can also compare Follo with international security management tools such as TrackTik, GuardsPro, and OfficerReports.