flo.com

What It Is

FLO is an electric vehicle charging infrastructure company serving the U.S. and Canadian markets. It is positioned not merely as a charger seller, but as a comprehensive EV charging service provider covering hardware design and manufacturing, public charging networks, apps, site operations, remote monitoring, and after-sales support. Its core slogan is “EV Charging Done Right,” with an emphasis on reliability, weather resistance, and localized service in North America.

Core Features

FLO has a relatively complete product lineup: for home use, it offers the FLO Home Level 2 charger; for commercial and public settings, it provides Level 2 devices such as CoRe+ and SmartTWO; for fast charging, it offers SmartDC and FLO Ultra. FLO Ultra features dual ports, up to 320kW total output, a touchscreen, RFID, credit/debit card support, and mobile payment capabilities. On the software side, the FLO App lets users find public charging stations, start charging sessions, and manage home charging schedules. Accounts can also access 130,000+ stations across North America through roaming agreements. For site owners, FLO provides OCPP support, remote updates, NOC monitoring, and diagnostic services.

Pricing

The website does not directly disclose charger hardware prices or standardized charging rates. Public charging may be billed per session, by the hour, by charging hour, or through a hybrid model. Actual costs depend on the site, the vehicle’s charging acceptance rate, the charger’s output, and the duration of use. Home charger installation cannot be done by users themselves and requires a licensed electrician; installation typically costs around $500–$1,000.

Pros and Cons

The advantages are its broad product coverage, making it suitable for multiple scenarios including homes, businesses, cities, fleets, and highway fast charging. Its >98% uptime, North American manufacturing/assembly, and ability to withstand harsh weather are especially appealing in Canada and the northern United States. Documentation, CAD files, and specification sheets are comprehensive, which helps with engineering implementation. The drawbacks are that pricing transparency is average, commercial procurement often requires consultation, charging rates vary significantly by site, and the service area is highly concentrated in North America.

Who It’s For

FLO is suitable for EV owners in North America, property managers, multifamily residences, commercial parking lots, hotels, convenience stores, fleet operators, and government public charging projects. If users primarily operate in China, FLO’s network and hardware ecosystem have limited practical relevance.

Access from China

The website is directly accessible, but its business, payments, installation, and after-sales support are all centered on the United States and Canada. For domestic Chinese users, it is mainly suitable for industry research or product benchmarking.