Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Fixidesk is a Turkish-language cloud-based technical service management software product, positioned as a “Servis Çözüm Bulutu.” It is designed for companies that provide installation, repair, maintenance, and after-sales services, bringing service tickets, customers, products, inventory, quotations, orders, invoices, and pre-accounting into one system.
Based on the available content, Fixidesk’s main strength is end-to-end after-sales service management: service management, tasks, customers and contacts, customer-product relationships, serial number and warranty tracking, recurring services, disassembled/scrap parts, calendars, reporting and analytics, and form design. Its dynamic data forms support drag-and-drop configuration, making it suitable for businesses that need customized service forms.
On the finance side, it includes quotations, orders, unlimited invoice creation, and support for Turkey-specific e-document workflows such as E-Fatura, E-Arşiv, and E-İrsaliye. In terms of integrations, it mentions Logo inventory/warehouse integration, pre-accounting app integration, logistics integration, and API-based data transfer.
The product offers a 14-day free trial. The main plan is 17,600 Turkish lira per year, excluding KDV, and includes 5GB of cloud storage, cloud backup, permissions, data import, quotation/order features, and other basic capabilities.
Mobile apps, API access, customer portal, digital signatures, SMS/email notifications, field team management, appointments, contracts, logistics, and other features are sold as additional annual packages. The upside is transparent pricing; the downside is that key extensions such as API access and mobile apps are relatively expensive, so the overall budget needs to be recalculated based on the modules actually required.
The key advantage is its clear vertical focus, making it especially suitable for technical service companies looking to replace scattered spreadsheets, traditional repair software, and standalone finance tools. It also includes a data import module, which helps with migration from legacy systems.
The drawbacks are that the public information does not clearly explain security certifications, encryption, SLA, customer support channels, or payment methods. Advanced capabilities are clearly split into separate add-on packages, and the product language, e-invoicing, and KVKK-related capabilities are strongly oriented toward the Turkish market.
Fixidesk is better suited for repair, installation, maintenance, and after-sales teams in Turkey or serving Turkish customers, especially companies that need local e-invoicing and pre-accounting integrations.
Access from mainland China cannot be determined from the available text, and payment methods are not disclosed. If a China-based team wants to adopt it, they should carefully verify network connectivity, language support, local invoicing needs, and data compliance. Comparable alternatives include Freshdesk, Zoho Desk, Salesforce Field Service, or Chinese options such as 售后宝, 简道云, and 纷享销客.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on fixidesk.com official site.
fixidesk.com is an Türkiye SaaS provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach fixidesk.com directly.