fidentity.com

What It Is

Fidentity is a contactless employee, visitor, and delivery management platform for workplaces. It digitizes front-desk check-in, attendance, visitor audits, and package notifications through facial recognition, mask detection, contactless temperature screening, health questions, mobile QR check-in, and kiosks. Strictly speaking, it sits more in the category of physical access security / identity and visitor management, rather than traditional network perimeter or endpoint security.

Core Capabilities and Deployment

The product supports cloud-based management and can be used on Android, iOS, self-service kiosks, and smart hardware. It can also connect to temperature scanning devices, cameras, access control systems, or turnstiles. For employees, it offers contactless clock-in/out recognition, temperature checks, and mask detection. For visitors, it supports pre-registration, photo capture, electronic badges, NDA forms, host notifications, and multi-location management. For deliveries, it can capture package labels, automatically match them against the employee directory, and send pickup notifications and reminders. On the admin side, it provides custom notifications, real-time reports, data export, and emergency alerts; when anomalies are detected, it can trigger audible/visual alarms and block access.

Integrations, Compliance, and Pricing

Integrations are one of its strengths. The text explicitly mentions G Suite, Azure AD, Active Directory, Slack, Cisco Webex, Aruba ClearPass, Google Drive, Box, Dropbox, Eventbrite, Calendly, and Webhooks. Some integrations, such as Meraki, Ruckus, OneDrive, DocuSign, Outlook, and Google Calendar, are still listed as Coming Soon. Compliance certifications are not disclosed, which is a clear weakness, especially because the product handles sensitive data such as faces, body temperature, and visitor photos. FAQ examples indicate location-based pricing: Premium is $49.49 per location per month, an additional kiosk costs $14.99 per month, annual billing comes with a 10% discount, and a 14-day trial is available.

Pros, Cons, and Best Fit

Its strengths are that it covers three high-frequency front-desk scenarios—employees, visitors, and deliveries—and offers relatively complete support for multi-location management, notifications, reporting, and directory integrations. Its weaknesses are the lack of detail around privacy compliance, data residency, encryption, and certifications, as well as uncertain maturity for some integrations. It is best suited for companies, schools, hospitals, factories, and commercial buildings with physical office spaces, frequent visitors, multiple entrances, or a need for post-pandemic safety screening.

Access from China and Alternatives

The available text does not clarify access from mainland China, payment options, or local service availability, so these should be treated as unknown. Because the product involves facial recognition and cross-border handling of personal information, domestic deployments should pay close attention to China’s Personal Information Protection Law, local data storage, and employee consent. Alternatives include Envoy, Proxyclick, and Traction Guest. In China, organizations can also evaluate the visitor-management ecosystems around DingTalk / WeCom, Fangkeyi, and local security-focused visitor kiosk solutions.