feedgap.com

What It Is

FeedGap positions itself as “The Reverse Survey Tool.” Unlike traditional surveys that simply collect respondents’ opinions, it emphasizes giving respondents feedback on their own “gaps” after they complete the questions. Its core value is not just data collection, but using surveys to help users understand the gap between their current state and their desired state, thereby supporting sales conversations, consulting diagnostics, recruitment screening, marketing engagement, operational improvements, or project change initiatives.

Core Features and Methodology

Based on the information available on the site, FeedGap’s workflow is summarized in three steps: Survey, Report, Action. Users first create survey questions, write consultative guidance, and publish the survey. After respondents answer, the system automatically generates insights and identifies gaps. Finally, teams collaborate around prioritized insights and focus on follow-up opportunities. The product also claims to be based on the Net Promoter System (NPS) methodology, categorizing respondents as high performers, average performers, or low performers based on their answers, and presenting gaps and written feedback through visual reports.

Pricing and Business Information

The scraped text does not disclose any plans, pricing, free version, trial period, or payment methods. The website has a Subscribe entry point, but the main content provides no specific details. As a result, it is not possible to determine its cost structure, whether it charges by number of users, surveys, responses, or feature tiers. Buyers should contact the official team directly before procurement.

Strengths and Limitations

FeedGap’s strength is its clear positioning. It is well suited to turning surveys into diagnostic and consulting tools, especially for sales consultants who want prospects to recognize their own pain points. It can also be useful in recruitment, helping candidates understand how well they match job requirements. The three-step workflow lowers the learning curve, while the NPS methodology makes scoring and tiered feedback easier to explain. The main limitation is the lack of public information: there is no clear description of third-party integrations, API support, permission management, data security and compliance, deployment options, export capabilities, or customer case studies. For enterprise procurement, these gaps may make evaluation difficult.

Who It’s For and Access from China

FeedGap is better suited to consultative sales teams, consulting firms, HR and recruitment teams, marketing campaigns, and internal operations improvement teams that want to build self-assessment surveys with feedback. If the goal is simply to collect standard survey responses, Typeform, SurveyMonkey, Qualtrics, as well as Chinese options such as 问卷星, 腾讯问卷, and 金数据 may be more mature. The available text does not make it possible to judge accessibility from mainland China, and payment methods are not disclosed. Teams serving users in China should first test network availability, Chinese-language support, data compliance, and payment convenience.