Face Up Solutions is a “conversational learning” tool designed for enterprises and training organizations. Its core value is using AI role-play to help employees practice communication, decision-making, and soft skills in workplace scenarios that feel close to real life. It emphasizes custom scenario creation by trainers through authoring tools, simulated conversations by learners, and observation, feedback, and debriefing through AI Coaching.
Based on the information on its website, Face Up is focused less on general-purpose chat and more on training simulations. Its features include AI conversation characters, scenario authoring, full AI Coaching, simulations with AI avatars, and multimodal feedback. The range of typical scenarios is broad, covering customer complaints, sales objections, management feedback, recruitment interviews, sensitive HR complaints, explanations of financial products, delivering bad news in healthcare, hotel service complaints, safety incident reporting, and trainer development. It is well suited to closing the gap between “knowing what to do” and actually being able to say and do it in practice.
The product offers two pricing models: Practice, aimed at training providers and billed per session, where 1 session equals one 5-minute practice; and User, aimed at enterprises and billed by active user licence. Both plans include unlimited scenario creation, full AI Coaching, LMS integration, and a 14-day free trial. Specific pricing is not disclosed on the website, so enterprise buyers need to book a demo or contact sales. In terms of integrations, it explicitly supports SCORM and LTI, with optional SSO and ERP/CRM integrations, though no open API documentation was found.
Its strengths are the breadth of its scenario library and industry coverage, making it useful for organizations that want to turn frontline experience into repeatable training content. LMS integration also makes it easier to fit into existing learning systems. The main limitation is that the publicly available information is still more like a sales page: it does not explain key details such as the underlying AI model, voice capabilities, evaluation criteria, data retention, or whether customer data is used for model training. The site only mentions compliance with GDPR, the AI Act, and Qualiopi, so privacy and compliance details should be further verified during procurement. Chinese language support is also not stated; currently, only French and English language options are visible.
Face Up is better suited to corporate training departments, training providers, customer service centers, sales teams, management development programs, and high-stakes communication industries that already have mature training processes and need large-scale soft-skills practice. Access from mainland China is unknown, and payment methods are not disclosed. If you need Chinese-language training, stable domestic network access, or local contract settlement, it is advisable to test it first. It may also be worth comparing it with AI practice/coaching modules from Chinese enterprise training platforms, as well as international AI role-play and sales training tools.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on face-up.fr official site.
face-up.fr is an France AI Apps provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach face-up.fr directly.