ezdispatch.com

What It Is

EZDispatch 3.0 is dispatch software built specifically for Auto Transport Companies/Brokers. It is not positioned as general-purpose freight software, but rather as a tool for order management, customer management, and driver dispatch workflows for auto transport carriers and brokers. The publicly available information on the website is fairly basic, mainly consisting of login portals, a product overview, and an FAQ.

Core Features and Integrations

Its core capabilities include storing and managing customer information, rating customers with custom grades—for example, marking customers you no longer want to haul for or customers who pay quickly. It supports assigning transport jobs to drivers or vehicles and printing order documents. Drivers can log in from a laptop, tablet, or phone to receive instructions, indicating some level of support for mobile field operations. The FAQ also provides HTML/JavaScript code for embedding an order form on a company website. The form can submit pickup, delivery, billing location, vehicle description, VIN, price, additional fees, and other details. In addition, the site provides a workflow for exporting customer contact lists from QuickBooks 2004 and newer versions, which amounts to semi-manual data import support.

Pricing, Permissions, and Security

The public pages do not disclose plans, pricing, free trials, payment methods, or contract terms. They only state that non-members can call for more information. For team collaboration, it is only possible to confirm the existence of member login, driver login, and a mechanism where the company Main Admin provides usernames and passwords. There is no explanation of roles, permissions, auditing, or multi-organization management. Security and compliance information is missing, and the FAQ’s mobile access example uses URL parameters to pass usernames and passwords, which should be evaluated carefully against modern enterprise security standards.

Pros, Cons, and Best Fit

Its strength is its vertical focus on auto transport. The features are built around customer rating, dispatching, driver instructions, order printing, and website-based order intake, which may make it a better business fit than generic dispatch tools. The downside is that the public product information appears outdated and incomplete, with no clear mention of common modern SaaS capabilities such as APIs, permissions, security certifications, SLA, mobile app functionality, or transparent pricing. It is better suited to small U.S. auto transport fleets, brokers, or teams that already have an EZDispatch account and need lightweight dispatching. For mid-sized to large enterprises, or organizations with high requirements around compliance, security, and system integration, it would be important to request a vendor demo and verify the technical details first.

Access from China and Alternatives

Access from mainland China is unknown. The product forms, state/ZIP code fields, and phone number formats are clearly oriented toward U.S. business use, and payment and localization information is not disclosed. Chinese users working in domestic logistics or vehicle transport should instead compare local TMS platforms, fleet management SaaS products, or alternatives that provide Chinese-language support, domestic compliance, and local payment options.