ertempus.com

What It Is

Tempus ER is escape room management software from UK-based Tempus ER Ltd. It has a very vertical positioning: helping venues manage bookings, staff, customer communication, analytics and reporting, as well as clue systems and on-site hardware experiences in one place. The official site emphasizes that it was developed from hands-on experience within the escape room industry and has been in continuous development for about 11 years.

Core Features and Collaboration

The core product includes a mobile-first booking calendar, shopping cart, multi-booking sales, PayByLink, deposits, confirmation emails, rescheduling, gift vouchers, discount codes, and PDF invoices/quotes. Staff management is one of its highlights: configurable staff availability, automatic assignment, holiday approval, return-to-work meetings, warning records, personnel file storage, payroll hour tracking, tasks, and process documentation. Full Multi-Site supports 2–3 locations; venues with 4 or more locations need to contact the company. Add-on modules include clue system hardware and software, digital waivers, post-game follow-up, and email marketing.

Pricing and Trial

Plans are monthly GBP subscriptions, with early-bird pricing valid until August 31, 2026: Entry £21.95/month, Basic £29.95/month, Full £49.95/month, and Full Multi-Site £94.95/month. The official site states that there are no extra charges for more bookings, games, or staff, and that prices will not increase during the first 24 months; after that, pricing is adjusted based on the UK RPI. No free plan or self-service trial is disclosed, but users can book a 30–60 minute Zoom or Discord demo by email.

Security, Deployment, and Integrations

Tempus ER is a cloud-hosted service accessed through a browser, with no self-hosted option indicated. Its terms mention compliance with GDPR and relevant data protection laws, daily backups retained for at least 30 days, confidentiality obligations, data deletion/return, and cooperation with audits, but no ISO or SOC certification is disclosed. For integrations, it supports migration of booking, customer, and transaction data from Resova, Bookeo, and Xola, and can connect with Tempus hardware. There is no clear information about an open API or developer documentation.

Pros, Cons, and Who It’s For

Its strengths are strong industry fit and coverage of the full workflow, from ticketing and bookings to staff scheduling, customer retention, and immersive on-site experiences. Pricing is also relatively transparent, making it suitable for single-location escape rooms and small chains. The drawbacks are that the official site acknowledges its documentation is not yet complete, so many details need to be confirmed through a demo; information on APIs, Chinese-language support, local payment methods, and more advanced security certifications is limited. Accessibility from China is unknown, and payments appear to be mainly in GBP via card or bank transfer. For implementation, it may be worth comparing against Resova, Bookeo, Xola, or local booking, mini-program, and CRM solutions.