eneo.app

What it is

Eneo is industry-specific software for energy consulting firms and energy brokers, positioned as an “expert collaboration copilot.” Based on the available content, it is not a general-purpose CRM, but a vertical SaaS built around energy research orders, sales and expert-team collaboration, customer site analysis, and delivery of research reports. It appears particularly tailored to the French electricity and natural gas market context.

Core features and collaboration

Its core module is energy research order management: it supports defining research types, customer requirement briefs, delivery deadlines, and the scope of sites involved, including electricity and natural gas consumption sites. During order execution, the system provides progress visualization, automated notifications for key milestones, historical records, and traceable management. Final research results can be delivered to customers in PDF or Web format and securely archived. The plans also list industry modules such as commercial management, accounts, financial analysis, site scope, document management, audits, a TURPE calculator, electricity/natural gas supply, ATRT, ATRD, taxes and fees, suppliers, and delivery points. On the collaboration side, Eneo emphasizes reducing information fragmentation and duplicated communication caused by sales, ADV, pricing, and expert teams working across multiple tools and channels. It also supports role-based scope adjustment, covering supervisors, external referrers, business experts, and consultants.

Pricing, integrations, and support

The page offers two plans, Starter and Essential, but does not disclose pricing, seat rules, or contract terms; users need to request a demo or contact sales. Third-party integration is a highlight, with listed connections to CRMs such as Salesforce, HubSpot, and Pipedrive; financial analysis services such as Ellisphere, Creditsafe, and Scores & Decisions; and energy network operator connectors such as Enedis and GRDF. However, some connections require separate third-party API access contracts. API and developer support only mentions API Eneo, connectors, and built-in documentation; no public API documentation or SDK information was found.

Pros, cons, and who it suits

Its main strength is its highly focused business scenario: it can bring research requests, site scope, report delivery, and cross-team collaboration into a single workflow. It is well suited to organizations that already have an energy consulting delivery process and want to reduce fragmented work across email, spreadsheets, and CRM systems. The limitations are also clear: pricing is not transparent, and security compliance, data residency, SLA, and deployment options are not clearly disclosed. Its industry reference data and connectors are clearly oriented toward the French market, so suitability for overseas or Chinese energy businesses would need to be validated.

Access from China and alternatives

Access from China is unknown, and payment methods are not disclosed. Chinese teams considering Eneo should focus on confirming network connectivity, contract currency, invoicing, cross-border data requirements, and compatibility with local energy data. Alternatives can be selected based on need, such as Salesforce, HubSpot, or Pipedrive with customized workflows, or a combination of local CRM, project management, and energy management systems.