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Em & May is a DTC independent brand from Montreal, Canada, selling handmade lingerie, swimwear, sleepwear and loungewear, apparel, and gift cards. The site highlights that “All of our designs are handmade in Montreal” and is built around a made-to-order model, making it a good fit for shoppers who value niche design, handmade texture, and sustainability.
The brand is not a marketplace-style e-commerce service, but a self-operated fashion retailer. Its product range covers categories such as Intimates, Swim, Apparel, and Pyjamas + Loungewear, with separate sections for New In - Preorder and Ready to Ship - In Stock to distinguish preorders from in-stock items. The size range is fairly comprehensive, from XXS to 4XL, and customers can add bust, underbust, waist, hip, and usual size information in the order notes for free custom sizing. On the supply-chain side, the site mentions the use of natural fibers, recycled materials, or deadstock fabrics, with some lace made from deadstock fabric and hand-dyed.
An example product, the Marnie Slip Dress, is priced at USD 162. Other new arrivals include the Sorbet Tank Top at USD 125, the Sorbet Slip Dress at USD 172, and the Mimi Maxi Dress at USD 180. The site shows a limited-time free shipping offer on orders over USD 50. Preorder items usually ship in 4–6 weeks; customers who need faster fulfillment can contact the brand by email and pay a 20% rush fee. Em & May supports worldwide shipping, but duties and taxes on international orders are the customer’s responsibility. The brand also states that it is not responsible for delayed, lost, or stolen packages.
The main advantages are handmade production, a distinctive design identity, reduced waste through made-to-order manufacturing, inclusive sizing, and custom sizing support, which makes it friendlier to non-standard body types. The downsides are the longer delivery timeline and the customs and logistics risks associated with cross-border purchases. Its after-sales policy is also relatively strict: refunds and order cancellations are not accepted, only exchanges or store credit are offered, underwear and swim bottoms cannot be exchanged for hygiene reasons, and style/color exchanges incur a USD 10 processing fee per item.
Em & May is best suited to consumers who are willing to wait for the production cycle and care about independent design and sustainable fabrics. It is also a good option for users who need plus sizes or custom measurements. The site offers a China(CNY ¥)currency option and states that it ships worldwide, but it does not provide information on actual access stability from mainland China or supported payment methods there. As a result, its China access status is assessed as unknown.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on emandmay.com official site.
emandmay.com is an Canada E-commerce provider. TG4G tracks its product information, an overall rating of 4.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach emandmay.com directly.