ehotl.com

What It Is

eHOTL is an end-to-end hotel PMS from ITProfound, aimed at hotels, resorts, inns, hostels, motels, B&Bs, serviced apartments, event venues, and other accommodation and hospitality businesses. It is positioned as more than a traditional front-desk system: it also includes a Guest App and a Runner App to connect guests, front desk teams, housekeeping, in-room dining, and concierge services.

Core Features and Collaboration

Based on the available text, eHOTL’s core modules include Dashboard, real-time tracking, front desk, reservations, cash flow, third-party agents, night audit, guest analytics, reports, activity logs, plus admin capabilities such as Admin, Property Admin, and Company Admin. For hotel owners, multi-property management is a key selling point. For staff, the Runner App can receive room service, cleaning, and complaint requests, and update availability status. For guests, the Guest App supports ordering in-room dining, scheduling delivery times, submitting cleaning requests, and viewing local hotspot recommendations. The system also emphasizes that it can run on regular computers, reducing the need for dedicated POS hardware.

Pricing and Integrations

eHOTL offers country/region-based monthly pricing: USD 250/month in the United States, GBP 175/month in the United Kingdom, INR 7500/per property/month in India, and so on. The base package includes PMS, Guest App, RunnerApp, inventory, night audit, user management, asset management, real-time reporting, housekeeping, in-app chat, IRD, concierge, agent app, Dineazy integration, and cloud security. Note that Channel Manager, Booking Engine, ePBX, accounting software, payment gateways, keyless entry, IPTV, IoT, and similar items are paid add-ons.

Pros and Cons

The main advantage is broad functional coverage, making it suitable for hotels that want to unify front desk operations, housekeeping, guest services, and business reporting in one system. Its publicly listed pricing ranges also make initial budgeting easier. The drawbacks are that the text does not disclose a free plan or trial policy, and security/compliance is only described generally as Cloud Security, without details such as SOC, ISO, or PCI. API and developer support are also not explained. Some key hotel operations integrations require additional fees, so the actual total cost should be confirmed after a demo.

Who It’s For and Access from China

eHOTL is better suited to small and mid-sized hotels, multi-property owners, serviced apartments, and accommodation businesses that need a mobile guest experience. If a hotel depends heavily on local OTAs, finance systems, door locks, payments, and invoicing systems, it should carefully verify local integration support. The text does not provide information on access from mainland China, and payment methods are not specified. Domestic alternatives in China include 绿云, 别样红, and 金天鹅, while international alternatives include Cloudbeds, Mews, Hotelogix, and Oracle OPERA Cloud.