Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
eFone is a VoIP cloud phone and second-number app founded in Canada in 2016. It works on iOS, Android, and the web, and supports local numbers, toll-free numbers, number porting, and telephone adapters. Its positioning leans toward individuals, homes, and small businesses: users can make and receive calls, send and receive SMS, and even forward traditional landline calls to the mobile app using a virtual eFone number.
In terms of channels, eFone mainly covers VoIP voice and SMS/text messaging. It also mentions picture, video, and voice messages, scheduled texting, and bulk messaging. Email only appears as Voicemail to Email, so this is not an email delivery platform. Coverage is centered on Canada and the United States, with an emphasis on unlimited calling and texting in North America. It also offers long-distance add-ons for countries such as India, Pakistan, Bangladesh, the Philippines, the UK, Germany, Australia, and Singapore. The site says World Premium can call 40+ countries, and that users can receive calls from any country.
Feature-wise, it is fairly complete: call forwarding, voicemail, blacklist, dynamic Caller ID, Auto-Attendant, Time-Based Routing, departments and users, call logs and analytics, and more. It is close to a lightweight cloud PBX. The mobile app also supports fingerprint/Face ID, OTP, two-factor authentication, and contact syncing.
The site shows a base price of CAD $5/month, billed at fixed rates per user and phone number, with a 30-day free trial/money-back guarantee. There are many add-ons, including US-Canada SMS, call recording, Voicemail to Email, international calling packages, device adapters, and number porting. However, the price list mixes discounts with $0 entries, while the FAQ says number porting has a one-time $25 fee, so it is worth confirming the actual cost with support before purchasing.
On performance, the website does not disclose delivery rates, SLA, answer rates, or latency. It only states that calls use around 0.5-1.3MB of data per minute and that network fluctuations can affect quality. It displays a customer rating of 4.0/5 from 91 reviews.
The advantages are low entry cost, a clear focus on North American calling and texting, availability across multiple platforms, and rich call management features. It is suitable for individuals in Canada/the US who need a second number, home users replacing a landline, small-business customer service lines, and cross-border family communication. The downside is that there is no public information about APIs, Webhooks, SDKs, or CRM integrations, so it is not ideal for developer teams that need programmable SMS/voice interfaces. Compliance details, SLA information, and international number coverage are also not disclosed in sufficient detail.
The site does not explain usability on mainland China networks or supported payment methods. It includes wording such as “Unlimited Calls to China,” but it is not a local Chinese telecom service. If using the VoIP app in mainland China, performance may be affected by network quality, app store availability, and cross-border connectivity. Alternatives to compare include RingCentral, OpenPhone, Zoom Phone, Twilio, and Vonage, or local carriers/compliant cloud communications services.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on efone.ca official site.
efone.ca is an Canada messaging provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach efone.ca directly.