edgecustoms.ca

What It Is

CalgaryIT provides Managed IT Services for businesses in Calgary and across Alberta, with cybersecurity capabilities included as a standard part of the offering. The page repeatedly emphasizes that it is “100% Calgary-owned,” has a local engineering team, offers a 15-minute response time, and provides “Calgary SOC ACTIVE.” Based on the disclosed information, it looks more like a combined local MSP/MSSP service than a standalone security software product.

Core Capabilities

In terms of protection, the service includes SentinelOne AI and 24/7 SOC monitoring, making it suitable for companies that need managed endpoint security, incident monitoring, and day-to-day IT support. On the cloud side, it offers Specialized M365 governance and immutable backups, while highlighting Alberta data sovereignty. In terms of integrations or technology stack, the page mentions Microsoft, SentinelOne, Fortinet, and Datto, suggesting that its solution may be built around Microsoft productivity cloud, endpoint security, firewall/network security, and backup platforms. However, it does not explain specific module boundaries, console capabilities, or alert-handling workflows.

Pricing and Delivery

Pricing information is relatively simple: Managed Users is listed at $85 / month for 1 user, while Secure Elite is quote-based. The page claims a fixed-fee model with zero hidden fees, and says there are no travel charges for onsite service in Calgary, Airdrie, Cochrane, and Okotoks. Delivery is in the form of a managed service, but it does not disclose whether local hardware, a cloud console, agent installation, SLA compensation, or similar items are included.

Pros and Cons

The main advantage is clear local support, with a 15-minute response time that may appeal to regional SMBs. The inclusion of SentinelOne AI and 24/7 SOC by default gives it a higher security baseline than providers focused only on traditional IT outsourcing. It also covers M365 governance and immutable backups, balancing protection with recovery. The drawbacks are that the public information is repetitive and limited, with no compliance certifications, detailed SLA, detection and response process, log retention policy, incident response scope, or full price list disclosed. Further due diligence is needed before purchasing.

Who It’s For and Access from China

It is best suited for SMBs in Calgary and the broader Alberta region that want to outsource IT operations and basic security monitoring, especially organizations that value local onsite service and fast response. For Chinese companies, the page does not provide information about access from China, RMB payment, or cross-border delivery, so its availability is unknown. If your operations are mainly in China, you may want to prioritize local MSSPs, Microsoft Defender for Business, authorized SentinelOne/Fortinet service providers, or domestic compliant security operations services.