echarts.info

What It Is

eCharts is a cloud-based EMR/EHR client management system for the mental health industry, positioned as “designed by therapists for therapists.” It brings together electronic medical records/client management, telehealth video therapy, and a virtual Light Bar for remote EMDR therapy in one platform, making it suitable for online services and documentation in counseling, therapy, and EMDR scenarios.

Core Features and Deployment

Based on its public pages, eCharts’ core modules include EMR/EHR client records, client demographics, intake paperwork, a client portal, Telehealth video calls, and an embedded EMDR Light Bar. Higher-tier plans also include clinical paperwork, administrative reports, customized clinical and medical charting, custom reports, reminders, and a Face Sheet Dashboard. Deployment is clearly described as cloud based / web-based, making remote access easier for therapists and clients, but there does not appear to be a self-hosted option.

Pricing and Plans

The product offers a 30-day free trial, and users can also book a demo. The Sole Provider plan is aimed at a single practitioner and includes the EMDR Light Bar, telehealth, intake paperwork, client portal, and client information management. The page indicates that users can start for free, but it does not disclose the paid price after the trial. Group Practice, Treatment Center is designed for 3-4 providers and up to 12 inpatient beds, starting at $150/month. Custom Consultation starts at $600/month and includes a customized number of monthly hours, multiple providers, unlimited users, and various custom reporting/reminder capabilities.

Pros and Cons

Its strengths are its highly vertical positioning, making it especially suitable for psychotherapy services that require remote EMDR. The integration of telehealth video and clinical records can reduce the need to switch between multiple tools, and the plans cover use cases from solo practitioners to group organizations. The main drawbacks are that the site does not disclose details about third-party integrations, APIs, or permission controls, nor does it clearly explain healthcare data compliance measures such as HIPAA, encryption, or audit logs. Although the copy mentions that it is secure and web-based, the evidence is limited, so organizations should carefully verify security and compliance documentation before procurement.

Who It’s For and Access from China

eCharts is better suited to English-speaking mental health therapists, solo practitioners, small group practices, and treatment centers, especially teams offering remote EMDR. Its accessibility from China is unknown. For cross-border use, users still need to verify network connectivity, video quality, payment methods, and medical data compliance requirements. If providing counseling services locally in China, it may also be worth evaluating domestic clinic management systems, counseling practice management tools, or compliant video consultation platforms as alternatives.