duo.computer

What It Is

Duo.Computer positions itself as a “perfect recall” AI note-taking assistant, focused primarily on recording meetings with customers, prospects, and internal teams. Users can capture information via SMS, email, phone dictation, handwritten notes, meeting recordings, photos, and the app. Notes are then automatically organized by contact, company, calendar event, location, tag, document, and CRM opportunity.

Core Capabilities

The product’s standout capability is “low-friction capture + contextual archiving.” It can record calls, transcribe dictation, support handwritten notes and sketches, and use AI OCR to convert handwriting into searchable text. A daily morning email summarizes the day’s agenda, the previous day’s recap, historical notes, reminders, and more. After meetings, it can also prompt users by phone or SMS to add meeting notes. For Salesforce.com and HubSpot users, Duo.Computer can link notes to objects such as Leads, Accounts, Contacts, and Opportunities, and sync them automatically, reducing manual CRM activity logging.

Pricing and Integrations

The free plan costs $0 and already includes SMS/email notes, phone dictation, rich text, morning briefings, post-meeting reminders, handwritten OCR, Google Drive sync, and apps across devices. Professional costs $29/user/month billed annually, or $39/month, and adds Salesforce/HubSpot integrations, shared notes, team tags, and billing administration. Enterprise requires contacting sales and includes meeting system integrations, speaker-separated transcription, fast contact creation, training, dedicated support, and QBR. The About page mentions plans to offer an API in the future, but current public API availability is unclear.

Pros, Cons, and Who It’s For

Its strengths are the wide range of capture methods, making it especially suitable for professionals who attend back-to-back meetings, take notes on the go, or mix pen-and-paper workflows with digital tools. CRM auto-sync also provides clear value for sales teams. The limitations are that the website does not disclose the underlying AI models, transcription accuracy, support for Chinese transcription/OCR, security and compliance details, or data retention policies. Although the site has a Privacy link, the main pages lack the encryption, permissions, and compliance certification information commonly required in enterprise procurement.

Access from China and Alternatives

The site does not state how well it works from China. Since sign-up emphasizes sending an SMS to a US number, users in mainland China may face uncertainty around SMS, phone, and payment support. If your team primarily holds meetings in Chinese, you may also want to compare Feishu Minutes, DingTalk Flash Notes, and Tencent Meeting AI Assistant. If you use overseas CRMs and mainly run English-language meetings, Otter.ai, Fireflies.ai, Fathom, and tl;dv are also worth considering as alternatives.