doxna.com

What It Is

Doxna is an AI-assisted in-app documentation tool designed to place contextual help directly inside product pages without waiting for engineering resources. Teams can use its Chrome extension to create, preview, and update guidance while browsing, or embed a script tag into a website so visitors can access help content through a documentation badge.

Core Features and AI

Its AI capabilities focus on “generating a first draft from the page.” On any page, clicking “Suggest with AI” lets the system read the actual page DOM and, with the Chrome extension, optionally incorporate screenshots to generate a structured documentation draft. All AI drafts go into the editor and are reviewed by a human before publishing, making this human-in-the-loop approach safer than fully automated publishing. Documentation can be triggered by URL, element, or workflow state. URL matching supports starts with, ends with, regex, and AND/OR conditions, making it suitable for dynamic pages and products with multiple flows.

Pricing and Quotas

Doxna offers a permanently free plan with no credit card required, including 1 domain, 1 editor seat, 10 published docs, 100 monthly views, and 5 AI drafts per month. Starter is $49/month + VAT, Growth is $149/month + VAT, and Scale is $499/month + VAT. All plans include AI drafts, but the quotas vary significantly. The Scale plan supports bringing your own OpenAI, Claude, or self-hosted endpoint, which suits teams that need greater control over models and data flows.

Pros and Cons

The advantages are lightweight deployment, no-code setup, and free unlimited access for end users. Product, operations, and support teams can quickly add page-level help without waiting for development schedules. Features such as token protection, DNS domain verification, and AES-256-GCM encryption for storing bring-your-own AI keys also cover some access control and security needs. Limitations include the low view and AI usage limits on the free plan; BYO AI key is only available on the highest-tier plan; and public materials do not clarify Chinese UI support, Chinese generation quality, SLA, or broader compliance certifications.

Best Fit and Access from China

Doxna is better suited for SaaS products, B2B tools, internal systems, and beta product teams, especially for onboarding, page-level explanations, partner documentation, and reducing support tickets. Access from China is not disclosed in the available materials and should be tested directly for network connectivity. Payment methods are also not specified, with pricing only listed in USD plus VAT. If deployment in mainland China is limited, alternatives to consider include Intercom, Pendo, Userpilot, Appcues, Whatfix, or a self-built help center/product guidance component.