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Done (doneamazing.com) is a New York–based home cleaning service platform operated by One Done, Inc., positioned as a housekeeping and cleaning marketplace. It mainly serves New York City and parts of New Jersey, including Manhattan, Brooklyn, Queens, the Bronx, Jersey City, Hoboken, and surrounding areas, covering cleaning needs for apartments, homes, and some Airbnb properties.
The platform offers four main service tiers: Standard cleaning, Standard Plus cleaning, Deep cleaning, and Move In & Out cleaning. Standard cleaning is designed for weekly or biweekly upkeep; Standard Plus adds items such as baseboards, bed-making, and microwave interior cleaning; Deep cleaning covers refrigerators, ovens, cabinet interiors, and stubborn stains; Move In & Out cleaning places additional emphasis on areas such as walls. Done says its cleaners bring regular cleaning supplies and are screened through background checks, training, and ratings.
Pricing is relatively transparent: Standard starts at $72, Standard Plus starts at $112, and both Deep and Move In & Out start at $250. Users can book one-off appointments or subscribe to recurring cleaning on a weekly, biweekly, or every-four-weeks schedule with discounts. One point to note: last-minute cancellations or rescheduling may incur fees. Cancelling or changing an appointment between 24 and 2 hours before the scheduled time costs $30; within 2 hours, the fee is 50% of the total price; if the cleaner cannot enter the property, the full amount may be charged.
The advantages are clear service categories, coverage of common residential cleaning scenarios, and a practical satisfaction guarantee that allows customers to request a free re-clean within the specified time if they are not satisfied. The platform also emphasizes fair revenue sharing with cleaners and a local community focus, which should in theory help maintain service quality. The drawbacks are its obvious geographic limitations—it is only suitable for designated areas in New York and New Jersey; cleaners do not bring special equipment such as vacuums, ladders, or steam-cleaning devices; and user reviews suggest the app experience may still have issues.
Done is best suited for renters, homeowners, people moving in or out, landlords, and Airbnb operators living in New York and nearby areas. For users in China, the website can be accessed directly, but the service itself is delivered offline and locally, so it is not suitable for households in mainland China.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on doneamazing.com official site.
doneamazing.com is an United States Local Life provider. TG4G tracks its product information, an overall rating of 5.0/10, and a China-accessibility score of China direct-connect friendly. Click "Visit Official Site" to reach doneamazing.com directly.