dokvault.com

What It Is

DokVault is an all-in-one IT platform for corporate IT departments and MSPs in Germany, with a strong focus on on-premise deployment. It brings IT documentation, tickets, assets, network topology, backups, software licenses, SLAs, time tracking, and compliance management into a single system. Its core positioning is to replace fragmented tools with one shared data model.

Core Capabilities

The product lists 21 modules covering Documentation, Tickets, Assets, Network, Security & Compliance, Reporting, SLAs, Notifications, Time Tracking, and more. Documentation supports Markdown, version control, and AI-powered full-text search. The network module includes real-time topology, Auvik synchronization, and Nmap scanning. Assets can be automatically merged from sources such as Acronis, Intune, Nmap, Dell/Lenovo, and others. On the compliance side, DokVault highlights 396+ BSI Grundschutz controls and covers frameworks such as ISO, NIS2, DORA, KRITIS, and DSGVO, with the ability to generate AI audit reports.

Integrations, Security, and Collaboration

DokVault explicitly supports AES-256-GCM, TLS 1.2+, and OAuth2, and emphasizes local Ollama AI for data sovereignty. It can also connect to OpenAI, Claude, and Mistral. Current integrations include Microsoft Entra ID, Intune, Microsoft 365 mailboxes, Acronis, SentinelOne, Nutanix Prism, Auvik, Teamleader Focus, Microsoft Teams, and more. Planned integrations include Meraki, Rapid7, VMware, UniFi, CrowdStrike, and others. For collaboration, it supports 6-level RBAC, multi-tenancy, strict tenant isolation, and SSO, making it suitable for MSPs managing multiple clients.

Pricing, Pros, and Cons

The website does not publicly disclose plans, pricing, licensing model, or payment methods; it only offers a free demo request, so procurement costs require contacting sales. Its strengths are a comprehensive module set, emphasis on local deployment and European compliance, and suitability for data-sensitive organizations. The downsides are limited pricing transparency, insufficient API and developer documentation, and the fact that some key integrations are still not live.

Who It’s For and Access from China

DokVault is best suited to enterprise IT teams in Germany and the EU, organizations with strict compliance requirements, and MSPs. For users in China, the value of BSI, NIS2, and DSGVO is more relevant to foreign companies or businesses operating in Europe. Access to the official website from China is unknown, and payment options and localization support have not been disclosed. If you are looking for alternatives in China, consider evaluating Jira Service Management, ServiceNow, GLPI, ManageEngine, Confluence, NetBox, and similar solutions.