digital73.de

What It Is

digital73 it service gmbh is a managed IT service provider based in Charlottenburg, Berlin, positioned as an external IT partner for small and medium-sized businesses, tax firms, hotels, and galleries. It is not a standardized SaaS platform; instead, it takes over clients’ servers, endpoints, networks, cloud services, Microsoft 365, and DATEV environments through Managed Services contracts, with an emphasis on stability, security, and predictable costs.

Core Capabilities

Its core modules include proactive monitoring, patch and update management, Service Desk, backup checks and recovery testing, IT infrastructure, and cloud operations. DATEV is one of its key strengths: it supports DATEV Hosting, local installations, hybrid environments, performance optimization, update maintenance, and coordination with DATEV support. For Microsoft 365, it covers Teams, Exchange, SharePoint, identity, permissions, security, and basic governance. Its security capabilities include Firewall/VPN, network segmentation, Endpoint Protection, MFA, Patch Management, backup and recovery, and employee security awareness training.

Pricing and Delivery

The website does not publish standard package pricing. Managed Services are charged as a fixed monthly fee by system or site, with specific service hours, SLA, on-site support, monitoring scope, and DATEV operations content quoted after assessment. The delivery process includes environment analysis, integration of monitoring and management tools, service design, SLA definition, ongoing operations, reporting, and review sessions.

Pros and Cons

Its strengths are its clear focus on specific scenarios, making it especially suitable for German tax firms and organizations using DATEV. It also supports cloud, on-premises, and hybrid deployments, with services covering monitoring, backups, security, documentation, and user support. The website also emphasizes dedicated contacts, transparent documentation, and escalation processes. Its limitations are that publicly available information does not include standardized pricing, payment methods, compliance certifications, APIs, or developer support. The service is more like a local MSP and is not suitable for users looking for a global self-service SaaS tool.

Who It’s For

It is suitable for Berlin-based and German local SMEs that lack dedicated IT staff and want to outsource operations. It also fits Co-Managed IT scenarios where an organization already has internal IT but needs specialized support for DATEV, Microsoft 365, or Endpoint Security. Industries such as hotels and galleries that require network stability, permissions management, and file archiving also have relevant use cases.

Access from China

There is no information on whether the website can be accessed reliably via direct connection from mainland China, and its service delivery is clearly aimed at local German clients. Its access status from China is rated as unknown.