digital-touch.de

What It Is

Digital Touch is a German consulting and implementation service provider focused on enterprise digital optimization. Its core use cases revolve around the Microsoft 365 ecosystem, including intranets, knowledge management, document portals, project collaboration spaces, extranets, and process and reporting applications. It is more of a Microsoft 365 solution implementation partner than a standalone standard SaaS platform sold independently.

Core Capabilities

Based on the website content, Digital Touch’s methodology is to make the fullest possible use of standard Microsoft 365 capabilities, especially SharePoint Online, Microsoft Teams, and Power Apps, to help companies build a unified entry point for communication and collaboration. Its intranet solutions emphasize employee portals and cross-location collaboration; knowledge management focuses on a One Point of Truth, versioning, tags, and AI-assisted summaries; document portals provide full-text search, flexible metadata, and automated approval/notification/archiving; project spaces support the automatic creation of SharePoint or Teams workspaces based on templates; and extranets are used for secure collaboration with customers, suppliers, and partners.

Pricing and Business Model

The website does not provide standard plans, per-seat pricing, or implementation quotes. Its value proposition is to make full use of customers’ existing Microsoft 365 licenses, avoid introducing third-party extensions, and reduce recurring costs and vendor dependency. Free consultation bookings are also available, and some online webinars are marked as €0.

Pros and Cons

The advantages are its clear positioning, deep focus on Microsoft 365, and coverage of the full implementation chain from consulting, prototypes, templates, and migration to change management. There are also many customer testimonials, repeatedly mentioning fast responses, smooth communication, knowledge transfer, and Train-the-Trainer support. The drawbacks are the lack of publicly available information on pricing, delivery SLAs, security certifications, API support, and related details. It is also highly tied to the Microsoft ecosystem, making it less attractive to companies that do not use M365.

Who It’s For

It is suitable for companies that already use Microsoft 365 and want to replace legacy intranets or file servers, build SharePoint knowledge bases/document portals, or standardize Teams project spaces. It is especially well suited to organizations that need consulting support and internal capability transfer, rather than simply purchasing software accounts.

Access in China

The website content does not provide information about access from mainland China, Chinese-language support, or local deployment. Since the solution depends on Microsoft 365 cloud services, the actual access experience will also depend on the Microsoft cloud environment and network conditions used by the customer. At present, this remains unknown.