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Digistics is a digital logistics solutions provider based in Dornbirn, Austria. Its core offering is not a general-purpose SaaS platform, but implementation, automation, integration, document customization, training, and post go-live support around CargoWise One/Next. The website highlights founder Philipp Schindler as a CargoWise One/Next Certified Professional with global rollout experience.
Its services cover the full journey from process discovery and build-out to stable operations: global CargoWise One/Next deployments; integrations with ERP, BI, master data, customs, partner, and customer systems; customization of standard documents; and creating documents from scratch using DocBuilder and FormBuilder. It also provides workflow design, task and PAVE configuration, TMS team training, new instance setup for administrators, and issue support for users and IT teams. Customer testimonials mention involvement in global projects across around 60 countries, as well as support for integrating SAP financial systems with CargoWise One, suggesting that Digistics is better suited to complex multinational logistics environments.
The official website does not publish packages, price lists, free trials, or subscription plans. Its terms state that the service scope is agreed separately by contract, fees are confirmed in advance, and interim invoices may be issued based on project progress. Travel and out-of-pocket expenses are reimbursed separately, with rules specified for business-class flights, first-class rail travel, and mileage at €0.5/km. On data security, the terms include strict confidentiality obligations covering trade secrets, customer data, and work content, which continue after termination. They also reference personal data processing and a GDPR Article 28 data processing agreement.
Its main strength is its highly vertical positioning: within the CargoWise ecosystem, it combines implementation, interfaces, process work, document handling, and training. This can be valuable for international freight forwarders and supply chain companies rolling out systems across regions. The downside is the lack of standardized product information: it does not disclose SLA details, team size, delivery timelines, support response times, or payment methods. For companies that do not use CargoWise, its fit and value are limited.
Digistics is best suited to international logistics, freight forwarding, and supply chain companies that are deploying or optimizing CargoWise One/Next, especially teams that need to connect ERP, BI, master data, or SAP financial systems. Access from mainland China is not addressed in the available text, and payment methods, Chinese-language support, and localization capabilities are also not specified. Chinese companies that prioritize local compliance, Chinese-language service, and stable domestic network access may want to evaluate CargoWise official partners, China-based TMS/WMS providers, and international freight forwarding system vendors in parallel.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on digistics.at official site.
digistics.at is an Austria Logistics provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach digistics.at directly.