Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Diaboard is a lightweight issue tracking and user feedback management tool positioned as “simple, fast, secure, and easy to use.” It can be used for apps, websites, or internal projects. It supports creating accounts, organizations, and projects, and can be made public for users or used as an internal tool. Typical use cases listed by the official site include helpdesk, bug/issue reporting, community forum, and feature voting.
Based on the collected information, Diaboard centers on collecting, tracking, and interacting around issues. Its helpdesk mode allows users to log in—or be onboarded automatically via API—to receive support. Issue Reporting can be integrated into your system via API to submit problems automatically. Community Forum is used to build a user community, while Feature Voting helps collect votes on feature requests and prioritize them. It emphasizes being responsive, customizable, backup-ready, API-enabled, mobile-app-friendly, and integration-ready, but it does not list specific third-party integration products.
Pricing is relatively transparent: the Free plan is 0.00 and includes all features, 1 organization, 1 project, 1 admin, 1GB disk space, 50 issues/month, community support, and API Access. Starter is 10.90, while Professional is 24.90; they include 500 and 2500 issues/month respectively, with additional projects and additional admins available at 2€/month each. Premium is 299.90 and includes unlimited organizations, projects, admins, disk space, and issues, with support for On-Premise or Private Server deployment. Non-profit organizations can use it for free, but need to contact the official team.
The main advantages are its clear product positioning and suitability for teams that do not want a complex project management system. The free plan includes the full feature set and API access, making it easy to try. It also covers multiple feedback workflows, including helpdesk, issue reporting, forums, and feature voting. Higher-tier plans support private deployment. The drawbacks are limited enterprise-level disclosures: permission granularity, audit logs, security compliance, encryption, data residency, SLA, and payment methods are not explained. Third-party integration details are also limited to the API, with little information about the surrounding ecosystem.
Diaboard is best suited for individual developers, startups, small and medium-sized software teams, IT support teams, and product teams that need to quickly set up a user feedback portal. If an organization needs complex workflows, strict permissions, compliance certifications, or a large number of ready-made integrations, it may need to evaluate alternatives such as Jira, Zendesk, Freshdesk, Canny, 禅道, PingCode, and ONES. The source content does not provide information about access from mainland China, so network connectivity and payment availability need to be tested in practice.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on diaboard.com official site.
diaboard.com is an Unknown SaaS provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach diaboard.com directly.