deliverplus.com

What It Is

DELIVER Plus is an enterprise software suite for pizza shops and QSR fast-food restaurants. It originated as a call center solution in 1986 and now covers modules such as D+POS, D+Analytics, D+CallCenter, and Kiosk/Web. According to its website, it has been deployed in pizza and fast-food locations across the United States, Canada, and Monaco, and is used by more than 11% of Pizza Hut stores in North America.

Core Capabilities

D+POS is the core product, covering order entry, cashiering and cash management, EMV/P2PE, NFC, kitchen KDS, inventory, employees, scheduling, payroll reports, dispatching, and driver tracking. Its strength is the depth of detail it provides for pizza delivery operations, such as promise-time calculation, delivery zones and fees, driver commissions, route navigation, and reminders for delivery items such as drinks. D+Analytics offers customizable metrics, real-time data, alerts, and exception management; D+CallCenter supports in-house call centers, third-party handling, distributed order-taking across stores, and overflow call answering.

Pricing and Deployment

The official website does not disclose full package pricing. What can be confirmed is that D+CallCenter uses a fixed per-order billing model and highlights cloud hosting as a way to reduce upfront costs. For deployment, D+POS is described as a Cloud-Based POS-As-A-Service and supports BYOD, while the call center also runs in a cloud-hosted environment. No self-hosting option was found.

Security, Integrations, and Collaboration

On the security side, it supports EMV and P2PE to reduce PCI compliance scope, and provides employee permission controls plus biometric, ID card, and password login. Integration information is relatively limited. The site mentions ordering and receiving integrations with major food suppliers, employee onboarding vendor integrations, and LiveXchange order processing. No public API or developer documentation was found.

Pros, Cons, and Best Fit

Its strengths are its vertical industry focus, complete coverage of the restaurant delivery workflow, and tight integration between POS and call center functions. It is well suited to pizza chains, regional fast-food brands, and stores that prioritize delivery efficiency. The main drawbacks are limited public information on pricing, trials, APIs, service levels, and international support, so buyers will need to request quotes and validate details during procurement.

Access from China and Alternatives

Information on access from China, payments, and local service availability is unknown. For deployment in mainland China, key items to verify include network connectivity, Apple Pay/NFC and local acquiring support, tax invoicing, and Chinese localization. Comparable products include Toast, Square, Lightspeed, Oracle MICROS, and NCR Aloha; local China options may include 二维火, 客如云, and 美团餐饮系统.