daisygroup.co.uk

What It Is

Daisy Group is one of the UK’s largest independent specialist communications businesses, providing UK companies with end-to-end telecoms solutions ranging from SoHo setups to complex call centres. Its products span Connectivity, Voice, Mobile, IoT, Cloud, IT, Cyber Security, Pay, and more. The company claims to serve around 185,000 UK businesses, with a Trustpilot rating of 4.6 and 9,000+ five-star reviews.

Core Capabilities

In terms of communication channels, Daisy’s focus is not traditional email marketing or transactional email, but enterprise voice and network connectivity: VoIP, SIP Trunking, inbound numbers, Teams Direct Routing, cloud contact centres, and omnichannel interaction management across Voice, Chat, Email, and Outbound SMS. Its connectivity layer covers full fibre, Superfast/Ultrafast broadband, business leased lines, DIA, point-to-point Ethernet, MPLS, SD-WAN, and 4G/5G backup. For IoT, it offers multi-network 4G SIMs, 5G SIM Routers, Gateway Routers, and fleet management.

Pricing

Overall, pricing follows an enterprise sales model, with most pages using “Get a quote” or “Enquire Now.” Limited public pricing information includes SIP Trunking Standard at £6/month/trunk, compared with an average of £16/month/channel for ISDN30; Microsoft Azure is described as pay-as-you-go. To assess total cost of ownership, you would still need to confirm installation fees, contract length, SLAs, equipment costs, and the scope of support.

Pros and Cons

Its strengths are a comprehensive product portfolio, making it suitable for businesses that want to procure broadband, voice, mobile, IoT, security, and cloud services from a single provider. Several connectivity products highlight 24/7/365 UK-based support, and performance specifications are relatively clear, such as up to 1Gbps for full fibre, leased lines, and DIA. The drawbacks are that developer integration information such as APIs, SDKs, and webhooks is barely disclosed; compliance is only mentioned in terms of data privacy, security, and managed firewalls helping with regulatory compliance, with no specific certifications provided; and email capabilities appear only in contact centre scenarios, so it should not be regarded as a standalone email sending platform.

Who It’s For

It is suitable for SMEs, multi-site businesses, healthcare organisations, retailers, and call centres operating in the UK, especially customers migrating from traditional landlines to All IP, VoIP, or Teams phone systems.

China Access

The content does not provide information on access from mainland China, nodes, or service availability, and the business is positioned primarily for the UK domestic market, so china_access can only be rated as unknown.