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CustomSized is a digital customs service provider based in Germany and Switzerland, offering tailored solutions for import, export, and transport-related processes. It is not simply a generic SaaS product, but rather a combination of customs brokerage/consulting services + a proprietary application platform. Its website highlights more than 15 years of customs clearance experience, combining process automation, real-time information, and IT capabilities for logistics, retail, industrial, and cross-border e-commerce use cases.
Its core offerings include the Customs Plus consulting service and the com.simple customs application. com.simple provides capabilities such as customs clearance order creation, status dashboards, real-time tracking, customs document archiving, notification settings, templates, inventory lists, fast data entry, drag-and-drop uploads, AI-assisted workflows, OCR, and file conversion. For team collaboration, the platform supports handing orders over to team members, integrated chat, personalized dashboards for sites and hubs, and reduced email back-and-forth. Its service scope also covers import/export declarations, NCTS declarations, real-time sanctions list checks, tariff classification, product management, process optimization, and training.
The website does not disclose plans, pricing, or billing methods, so quotes likely require contacting sales. The com.simple page mentions that users can request free trial access, but it does not specify the trial duration or feature scope. In terms of integrations, CustomSized explicitly supports APIs: customers can send shipment data and documents via API, and customs events and documents can be returned to an ERP system in real time. However, it does not list specific ERP connectors, public API documentation, or SDKs.
On the compliance side, the company states that it has obtained ISO 9001, AEO-S, and AEO-C certifications. Its terms also mention that customs, trade, and transport documents must be retained for at least ten years in accordance with legal requirements. The website uses necessary cookies and Google Analytics performance cookies. However, the main content does not disclose SaaS security details such as data encryption, data residency, backups, or permission auditing. The deployment model is also unclear; it can only be confirmed that the company provides digital services in the form of an app and API.
Its strengths include deep customs clearance expertise in Germany and Switzerland, strong process automation, high real-time transparency, and support from human experts. The downsides are limited transparency around pricing, deployment, security technology, and third-party integrations, as well as an obvious focus on European customs scenarios. It is better suited for logistics, CEP, e-commerce, and industrial companies with German, Swiss, or broader European cross-border operations—especially teams that need bulk customs clearance, NCTS, ERP return feeds, and less manual communication.
The main content provides no information about access from mainland China, and payment methods are also not disclosed. Users would need to test website connectivity and ask whether international payments are supported. If a Chinese company mainly handles local ports or cross-border e-commerce customs clearance, it may also evaluate local freight forwarder/customs broker systems. For global trade compliance, alternatives to compare include trade compliance software such as SAP GTS and international logistics customs clearance providers.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on customsized.net official site.
customsized.net is an Germany Logistics provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach customsized.net directly.