customerfields.com

What It Is

Customer Fields is a customer account and registration form app for Shopify. Its core purpose is to help merchants collect customer information beyond standard fields during registration, account profile updates, and similar touchpoints, then use that data for customer profiling, segmentation, exports, CRM workflows, or marketing tool integrations. It is not a standalone e-commerce platform and does not handle logistics, fulfillment, or supply chain operations; it is a customer data enhancement tool within the Shopify ecosystem.

Core Features

The product offers a drag-and-drop form builder for creating custom registration forms, with support for field validation, multi-step forms, language/text settings, and automatic theme installation. On the data side, the app saves custom values to Shopify metafields, the Shopify admin, and the app’s own database. Merchants can filter, segment, import and export data, or access it via REST API. Advanced features include automatic customer tagging, conditional rules, hiding fields or redirecting pages based on field selections, account approval, and allowing customers to edit their own information from the account page.

Pricing and Fees

Customer Fields uses a subscription model and offers a 14-day trial. Basic costs $15/month and includes 2 forms, all field types, validation, notifications, revision history, and management for up to 5k customers. Pro costs $30/month and adds 5 forms, automatic tagging, conditional rules, and app integrations. Advanced costs $60/month and provides unlimited forms, account approval, REST API access, and priority support, supporting up to 50k customers. Larger customer volumes fall under enterprise plans: 50k–250k customers cost $200/month, while higher volumes require contacting the company.

Pros and Cons

Its strengths are a clear positioning and tight integration with Shopify metafields, allowing non-technical users to launch forms quickly. It also offers conditional logic, automatic tagging, exports, and API access, making it useful for marketing automation and development projects. The drawbacks are that advanced capabilities are concentrated in the Pro and Advanced plans, and it is largely irrelevant for non-Shopify sellers. The available information does not disclose payment methods, the experience of accessing the service from China, or detailed specifics about supported integrations.

Who It’s For and Access from China

It is suitable for Shopify merchants that need to distinguish wholesale and retail registrations, collect business credentials, birthdays, preferences, membership information, and similar data. It is also a good fit for agencies or developers building customized registration experiences for clients. Access from mainland China is not specified in the available text, so users should evaluate the accessibility of the official website, Shopify admin, and payment availability. If you only need a simple questionnaire or CRM form, it may be worth comparing Shopify native metafields, form apps, or marketing automation tools.