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CRMHUB is an integration service provider that connects virtual PBX/IP telephony with CRM systems. Its website describes it as “a bridge between phone systems and CRM.” The service mainly helps businesses automate inbound calls, customer data, call handling, and analytics workflows, reducing manual data-entry errors and improving customer service efficiency. Based on the information on the site, it is clearly aimed at the Russian-speaking market and the local Russian business software ecosystem.
CRMHUB is not a general-purpose CRM itself, but rather a telephony integration middleware and implementation service. Supported CRM and industry systems include IDENT, DentistPlus, АльфаЦРМ, ПланФикс, 1C, YClients, Medesk, iiko, R-Keeper, and others, covering scenarios such as dental clinics, clinics and medical institutions, restaurants, and delivery services. On the telephony side, it supports virtual PBX providers such as Мегафон, Новофон, Задарма, Asterisk, and Телфин, and also lists call-tracking platforms including Roistat, CallTouch, and Callibri. The onboarding process involves selecting a platform, having specialists configure and test the integration, and then going live with automatic data synchronization.
The official website does not show standard SaaS plans, but it does provide starting prices for some integrations: YClients from 1000 rubles, ПланФикс from 1300 rubles, DentistPlus/АльфаЦРМ from 1500 rubles, several medical and restaurant systems from around 2000 rubles, IDENT from 2500 rubles, and 1C on a quote basis. The page mentions free consultation and integration setup, but does not clearly state whether there is a free plan, trial period, monthly/annual billing, or ongoing maintenance fees.
The main advantages are its concrete list of integrations, coverage of many Russian vertical-industry systems, and expert-assisted setup, which is friendly to SMBs without in-house technical teams. The website also claims 24/7 operation and 99.9% uptime, and highlights the ability to provide customized solutions. The downside is limited disclosure: there is no clear information on permission models, team collaboration, API documentation, data security measures, deployment options, or payment methods. Before procurement, businesses should further confirm the SLA, data-processing boundaries, and maintenance responsibilities.
CRMHUB is best suited to companies using Russian CRM systems, medical/dental management software, restaurant systems, and local virtual telephony—especially teams that want to quickly connect inbound call records, customer profiles, and call analytics. For Chinese companies, unless their business operates in the Russian-speaking market or already uses the above systems, its practical value is limited. Its accessibility from China cannot be determined from the text, and payment methods are not disclosed. Domestic alternatives to consider include Fenxiang Xiaoke, SalesEase, Chenfeng SCRM, or local cloud customer-service solutions with call-center/WeCom/SCRM capabilities.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on crmhub.su official site.
crmhub.su is an Russia SaaS provider. TG4G tracks its product information, an overall rating of 5.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach crmhub.su directly.