cratisinternational.com

What It Is

Cratis International positions itself as a POS, ERP, and business management platform for restaurants, retail, and multi-location businesses. Products shown on its website include Restaurant POS, Retail POS, ERP / Back Office, Central Management System, New Van Sales, Waiter App, as well as add-ons such as self-ordering kiosks, KDS, WhatsApp integration, loyalty programs, online menus, and online ordering.

Core Capabilities

For restaurant scenarios, it covers dine-in, takeaway, delivery, online orders, table management, kitchen display systems, waiter apps, and Caller ID phone orders, with an emphasis on unified synchronization across multiple order channels. Its retail POS focuses on fast checkout, barcode scanning, discounts, automatic tax calculation, returns/invoices, customer and membership management, counter inventory, and reporting. ERP / Back Office extends into inventory, warehouses, sales customers, purchasing suppliers, accounting and finance, HR payroll, and system administration. The platform also highlights Cloud Sync, multi-device support, real-time data, and 99.9% Uptime, but does not provide detailed SLA terms.

Pricing and Trial

The website does not publish plans, pricing, billing models, or hardware costs. It only offers Get A Free Demo and Contact Sales. This suggests it is more of a project-based or sales-quoted procurement model. There is no information on a free version, trial duration, or demo environment limitations. During evaluation, businesses should specifically ask about pricing boundaries for number of stores, terminals, modules, implementation, training, maintenance, and hardware.

Pros and Cons

The main advantage is its fairly comprehensive module coverage, bringing front-desk POS, inventory, suppliers, finance, HR, and centralized multi-store management into one system. It also offers permission controls, real-time synchronization, and reporting capabilities, making it suitable for chain operations. The downside is limited transparency: payment gateways, APIs, third-party integration lists, security certifications, data backups, compliance, and deployment options are not sufficiently disclosed.

Best Fit and Access from China

It is better suited for restaurants, retail stores, chain outlets, and small to medium-sized businesses that need integrated POS + ERP. Access from mainland China is unknown, and payment methods, local tax invoices, WeChat Pay / Alipay, Chinese-language support, and local after-sales service all need to be confirmed separately. If your main operations are in China, it may also be worth evaluating local alternatives such as 客如云, 二维火, 有赞, 金蝶, and 用友.