cmdb360.com

What It Is

CMDB-360 is a configuration management and automation platform from Base2Summit LLC, positioned for MSPs (managed service providers) and enterprise IT teams. Its core proposition is to provide a “360° view” of all assets, while continuously discovering cloud and on-premises environments through secure Satellites, with no agents required.

Core Features and Capabilities

Based on the website information, CMDB-360 focuses on CMDB, asset discovery, and IT operations automation. It emphasizes continuous discovery across cloud and on-premise estates, and says it can automate “almost every management task.” This can be valuable for IT teams that need unified management of hybrid infrastructure, especially in scenarios with distributed assets, complex environments, and a need to reduce manual inventory work and repetitive operations tasks. However, the page does not go into detail on specific automation orchestration, asset models, change management, reporting, alerting, or multi-tenant capabilities.

Pricing, Trial, and Integrations

The website provides Free trial / Start a free trial entry points, and allows users to contact sales or support via form, email, and phone. However, the current page content does not disclose plan tiers, billing metrics, price ranges, contract models, or payment methods. Third-party integrations are also not clearly described, such as whether it connects with ServiceNow, Jira, cloud providers, monitoring systems, ITSM platforms, or identity systems, so these points should be confirmed with the vendor before procurement.

Security, Deployment, and Developer Support

The page mentions discovery via secure Satellites and states that no agents are required, which may reduce endpoint deployment and maintenance costs and help connect different environments within controlled networks. However, information on data encryption, access controls, audit logs, compliance certifications, data residency, and similar areas is not publicly available. For deployment, the text only says it can manage cloud and on-premises assets; it does not clarify whether the CMDB-360 platform itself is delivered as a SaaS cloud service or supports self-hosting. API and developer support are likewise not disclosed.

Pros, Cons, and Who It’s For

The advantages are its clear positioning, hybrid environment coverage, agentless discovery, and availability of a free trial. The drawbacks are limited public information and insufficient transparency around commercial terms and enterprise-grade capabilities. It is best suited for MSPs, enterprise IT operations teams, and infrastructure teams that want to evaluate asset discovery accuracy, automation capabilities, and security boundaries during a trial.

Access from China and Alternatives

Availability from mainland China, payment options, and local support are unknown. If access or procurement is restricted, alternatives to compare include ServiceNow CMDB, Device42, Lansweeper, ManageEngine, Freshservice, iTop, and similar solutions.