cloudex.app

What It Is

Cloudex is transportation management and freight management software for freight forwarders, carriers, NVOCCs, and 3PL/4PL providers. Its website says it is a leading solution in the Baltic region and has served the freight forwarding and logistics industry for more than 12 years. The product is primarily cloud-based, but it also offers an option for installation on the customer’s own server. It supports ocean, road, rail, air, and multimodal transport scenarios.

Core Features

Its feature coverage is fairly comprehensive: Freight Management handles order entry, route planning, carrier selection, Track&Trace, and CMR/invoice uploads; Finance Management supports accounts receivable and payable, customer credit limits, import of internet banking payments, and invoice export; Warehouse Management covers inbound and outbound operations, Gate Scheduling, label printing, and CMR printing; Driver App supports route tasks, ETA, loading/unloading time records, photo/CMR uploads, and messaging with transport managers; Customer Portal allows customers to place orders online, track shipments, download documents, and view unpaid invoices. Additional modules include own fleet management, accounting, CRM, sales quotations, and reporting.

Pricing and Trial

Pricing is relatively transparent: the base package is 25€/user/month, with a minimum of 2 users, and a 30-day free trial is available. Add-on modules include Own Transport Management at 40€/company/month, Customer Portal at 50€/user/month, Bookkeeping at 45€/user/month, and CRM at 50€/month. Driver App is priced by vehicle/driver tiers, with the first 3 drivers free. Extra companies, storage space, and installation on a self-hosted server are charged separately.

Pros and Cons

The main advantage is its deep end-to-end process coverage, especially the integration of orders, warehouse operations, drivers, customer portal, accounts receivable/payable, and accounting. It is well suited to logistics companies that want to reduce phone calls, emails, and duplicate data entry. Permissions can be configured by operation, order, department, and data scope. The downsides are that public materials provide limited information on security, backups, encryption, SLA, and GDPR; the API is only mentioned for use cases such as GPS mileage, with no developer documentation; and the only clearly listed languages are LV/EN, with no information found on Chinese localization.

Who It’s For and Access from China

Cloudex is best suited to small and medium-sized freight forwarders, carriers, and logistics companies with their own fleets in Europe, especially the Baltic region. Its accessibility from China is unknown, and the official website does not disclose payment methods. Cross-border purchases may involve euro payments, contracts, and tax considerations. If you are serving a China-based team or domestic transport network, it is worth also evaluating local TMS and freight forwarding management systems, or comparing international alternatives such as CargoWise, Magaya, and GoFreight.