cloud-mailarchiv.de

What It Is

cloud-mailarchiv.de provides cloud-based email archiving for businesses, with a focus on solving the need to retain business emails long-term, completely, and in a tamper-proof manner under regulations such as Germany’s GoBD. The website states that its solution is based on MailStore, with servers located in Germany. Its goal is to outsource archiving away from on-premises company hardware and reduce risks such as email loss, accidental deletion, hardware theft, and ever-growing mailbox sizes.

Core Capabilities and Integrations

In terms of use case, this is not an email marketing or delivery platform; it focuses specifically on email archiving. The system can preserve existing emails as well as copies of future incoming and outgoing messages, and it offers fast full-text and attachment search. Integrations cover Microsoft Exchange 2003 through 2019, Office 365, IMAP/POP3 mail servers, MDaemon, IceWarp, Kerio, Outlook, Thunderbird, PST files, and Google Apps/Gmail. The site also mentions seamless access to archives from Outlook, but it does not disclose any open API, webhook, or automation interface.

Compliance, Security, and Performance

The service’s strongest selling point is German compliance. It emphasizes requirements such as GoBD, GDPdU, AO, and HGB, and references concepts such as tamper-proof archiving, statutory retention periods, timestamps, and signatures. It also states that private emails can be excluded. On security, the website mentions German servers, encryption, automatic mirroring, and 24/7 access. However, the page does not provide details on SLA, availability percentage, RPO/RTO, search latency, or audit reports, so performance and service-level commitments should be confirmed before purchase.

Pricing and Value for Money

Pricing is relatively transparent: compliant email archiving with 5GB of storage costs €10.90 per mailbox per month; each archive has a one-time setup fee of €19.90; optional setup per PC/Notebook costs €39.90; and other services are billed at €25 per 15 minutes. All prices exclude 19% VAT. The included 5GB may be small for long-term archiving, and storage expansion requires a quote. For German SMBs without the ability to build and maintain their own archiving system, the outsourcing cost may be reasonably attractive.

Pros, Cons, and Best Fit

The advantages are a clear compliance focus, broad system support, German hosting, public pricing, and the ability to reduce pressure on local mail servers. The drawbacks are limited international-facing information, missing details on API, SLA, payment methods, and customer support, and the fact that its value is mainly tied to German regulations. It is best suited to German companies, accounting- and audit-sensitive industries, IT resellers, and organizations that need long-term archiving for Exchange, Office 365, or Gmail.

Access from China and Alternatives

The website does not state access speed from mainland China, whether Chinese payment methods are supported, or whether Chinese-language service is available, so china_access can only be assessed as unknown. If a Chinese company only needs local compliant email archiving, it may be better to first evaluate Microsoft 365 compliance archiving, Google Vault, MailStore, Proofpoint, or domestic enterprise email archiving solutions. This service becomes more relevant when a German subsidiary or German tax compliance is involved.