clockwisetx.com

What It Is

TeamKeeper/Clockwise is a time and attendance management software suite headquartered in Easley, South Carolina, USA. It serves government, nonprofit, and commercial customers, covering employee clock-in/out, timesheets, leave, scheduling, project time tracking, approvals, reporting, and exports to payroll/accounting systems. Its website states that it has around 800 government, nonprofit, and commercial customers.

Core Features and Collaboration Permissions

The core of the product is automated timesheets. Employees can clock in via a browser, Web Clock, iOS/Android mobile apps, or physical time clocks. The mobile app supports location recording, while physical time clocks support PINs, barcode/magstripe cards, proximity cards, and biometrics, with offline operation and battery backup. The system supports multi-level charge codes such as project/client/task, making it suitable for allocating hours by project, work order, or funding source.

For permissions, it uses role-based access control, including employee, supervisor, client manager, scheduler, accountant, and administrator roles. Multi-level approvals, digital signatures, notifications for employee corrections/changes, comments, and attachments make it more geared toward rigorous time governance than a simple clock-in tool.

Compliance, Security, and Integrations

TeamKeeper explicitly supports DCAA-compliant workflows and FLSA overtime tracking, and provides non-editable timesheet audit logs and system audit logs that record users, device IDs, IP addresses, and timestamps. The website also states that it does not share or sell personal or customer information, and includes a CCPA Notice.

Its integration capabilities are mainly focused on payroll and accounting systems, listing QuickBooks, ADP, PayChex, Sage, Microsoft Dynamics, Deltek, Munis, and others. It also supports import/export via XML, CSV, and tab-delimited files, and can work with SQL-mapped reporting tools such as Tableau and Crystal Reports. However, the available materials do not show an open API or developer platform.

Pricing and Deployment

Pricing is quote-based and split into Standard and Premium. Standard includes DCAA support, multi-level approvals, project tracking, overtime, email notifications, Web Clock, mobile apps, scheduling, leave requests, leave management, SaaS cloud hosting, and unlimited support. Premium adds online payroll, W-2s, and physical time clock integration. The website mentions a 30-day free demo and a 10% discount for annual payment. For deployment, it offers SaaS cloud hosting and also mentions the option to download the software to a customer’s server.

Pros, Cons, and Best Fit

Its strengths include a complete feature chain, strong compliance and audit capabilities, a wide range of clock-in terminals, broad payroll integration coverage, and unlimited support. Downsides include opaque pricing and limited information on interface modernization, Chinese-language support, local tax/payroll adaptation, and open API availability.

Access from China and Alternatives

Access from China is unknown, and payment methods are not disclosed. Since the product is clearly designed around U.S. payroll, DCAA/FLSA, and W-2 use cases, Chinese companies that only need attendance and scheduling may want to first evaluate local options such as DingTalk, WeCom, Feishu People, Xinrenxinshi, and GaiaWorks. Multinational companies or U.S.-based entities can consider it as a compliant time management option.