What It Is
Cliven is a vertical intelligent management SaaS platform for the veterinary industry. Its .cl domain suggests it originates from Chile. It aims to provide pet hospitals and veterinary clinics with a full-stack digital solution spanning clinical care through back-office finance, helping break down data silos between medical operations and administrative management.
Core Feature Dimensions
- Core functional modules: Cliven has a relatively complete feature architecture, mainly divided into four areas: 1) Medical management: covering patient profiles, medical records, vaccinations, examinations, and lab tests; 2) Call center and scheduling: offering due-date management, client outreach, and automated email reminders to effectively improve follow-up visit rates; 3) ERP and general ledger: covering finance, accounting, and tax analysis in depth, as well as supplier and customer accounts; 4) KPI dashboard: providing management with executive KPIs, clinical analytics, and productivity monitoring.
- Team collaboration and permissions: The platform mentions RRHH (human resources) and Supervisores (supervisors) modules, suggesting built-in role-based permission controls to support collaboration and data separation across different positions.
- Deployment model: Based on its “Ingresar” web login flow, it is likely cloud-hosted and accessible via browser at any time.
Plans and Pricing
The scraped text from the official website does not disclose any plan tiers, specific pricing, or whether a free version or trial is available. Prospective users need to contact sales, which increases the upfront decision-making and communication cost.
Pros and Cons
- Pros: Highly verticalized for the industry, with deep integration between veterinary clinical workflows and ERP finance systems; built-in call center and automated reminder features are highly practical for improving clinic client retention.
- Cons: No transparent pricing or trial policy; no mention of data security compliance, such as GDPR, or third-party integration capabilities; no API or developer support documentation, leaving system extensibility uncertain.
Who It’s For
Cliven is mainly suited to medium and large pet hospitals, veterinary clinics, and animal healthcare organizations in Chile and Latin America, especially those that urgently need to unify front-desk clinical workflows with back-office finance and tax management.
Access from China and Alternatives
- Network and payments: Accessibility from China is unknown. .cl domains are usually reachable directly, but the SaaS service itself may have regional restrictions. Payment methods are also likely focused on local Latin American options, making direct purchase difficult for companies in China.
- Alternatives: Pet hospitals in China may consider localized veterinary SaaS management systems such as “宠医客”, “E宠管家”, or “脉宠”, which offer stronger assurances around compliance, payments, and local service support.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on cliven.cl official site.