cleartickets.net

What It Is

ClearTickets is a T&M (Time & Material) ticket management web app designed for construction site teams. Its core goal is to replace paper field tickets, helping contractors create, sign, price, and organize extra-work tickets faster. It emphasizes a simple interface that “field teams can easily adopt,” making it suitable for foremen, site supervisors, project managers, and back-office pricing/admin staff to collaboratively manage change work.

Core Capabilities

In terms of functionality, ClearTickets covers the key workflow loop for field tickets: project materials, labor, equipment lists, and cost rates can be preconfigured, allowing field staff to enter information quickly via dropdown menus. It supports taking photos with an iPad or mobile device; photos can include timestamps and notes and be included in ticket backups. Tickets can be signed on site via tablet or phone, then instantly distributed and recorded after completion. The system also supports filtering signed tickets by criteria and generating PDF packages with summary pages, total costs, and attachment backups, making it useful for monthly billing or change order archiving.

Collaboration and Transparency

One of ClearTickets’ major strengths is external collaboration. According to the text, when tickets outside the contract scope are started or closed, members of the client team receive email notifications. Contractors can also grant limited project access to the GC/owner, allowing them to download ticket backups. This helps move cost-impact communication from “a stack of tickets weeks or months later” to a more near-real-time stage, reducing disputes and supporting faster payment.

Pricing and Deployment

The scraped text does not disclose plans, pricing, payment methods, a free version, or trial information. In terms of deployment, it can only be confirmed that it is a web app and supports mobile/tablet use in the field; whether it offers self-hosting, private deployment, or offline capabilities is not specified. Security compliance, data backup, permission auditing, APIs, and developer documentation are also not disclosed. For third-party integrations, the text mentions that it can “integrate with other apps,” but does not list any specific systems.

Pros, Cons, and Best Fit

Its advantages are a focused use case, simple workflow, and mobile-friendly experience, making it especially suitable for contractors managing T&M tickets, change order costs, photo evidence, and client sign-offs. The downside is that the publicly available information is fairly marketing-oriented and lacks details commonly needed for enterprise procurement, such as pricing, security, permissions, integrations, and support. It is a good fit for small to midsize and larger construction contractors, as well as teams in renovation, painting, demolition, and other field-based work where scope frequently changes. Access from China is not reflected in the text and would need to be tested in practice.