claimable.co

What It Is

Claimable is a cloud-based claims management software product from the UK company Claimable Limited. It is aimed at insurers, TPAs, MGAs, in-house risk management teams, after-sales teams, logistics, manufacturing, retail, and other teams that need to handle claims, warranties, disputes, recalls, or legal cases. Its core positioning is not as a general-purpose ticketing system, but as a claims-focused SaaS platform that centralizes claim files, documents, contacts, communications, tasks, reporting, and audit trails.

Core Capabilities

Its feature set is fairly comprehensive: unlimited claim records, document storage, claim filtering and reporting, risk categorization, status tracking, notes, email and letter templates, automated document generation, task lists, reminders and notifications, plus a claims-specific CRM. For teams looking to move away from spreadsheets, email inboxes, and shared folders, these capabilities can significantly reduce administrative work and information fragmentation. The system also supports custom fields, templates, custom claim types, multiple branches, multiple currencies, supplier assignment, and scheduled exports, making it suitable for claims scenarios across different business lines.

Pricing and Trial

Claimable uses a per-user/month subscription model: Startup is USD 79/user/month, Growth is USD 129/user/month, and Established is USD 239/user/month. There are no setup fees, and prices exclude UK VAT. Tiered discounts are available for teams of more than 10 users. Its 14-day free trial does not require a credit card and includes full feature access, a dedicated account, and onboarding support. Note that advanced capabilities such as API, SAML SSO, IP filtering, multiple branches, and restricted claim types are mainly available on the Established plan.

Security, Collaboration, and Integrations

For team collaboration, Claimable provides task assignment, checklists, notifications, notes, role-based permissions, limited-access users, and audit history. On security and compliance, the available materials mention encryption in transit and at rest, secure data center backups, GDPR/CCPA, access controls, audit requirements, and 99.99% availability. For integrations, it supports API and Zapier, enabling connections to analytics tools or policy management systems.

Pros, Cons, and Who It’s For

Its strengths are a clear vertical focus, ease of adoption, transparent pricing, and solid customizability. Customer feedback also repeatedly mentions fast support responses. The drawbacks are that the per-user price is higher than many general project management or ticketing tools, advanced integrations and security features sit behind higher-tier plans, and there is no clear information about a Chinese interface, RMB payments, China-specific compliance, or local cloud deployment. It is best suited to small and growing teams with defined claims workflows that care about audit trails and high-quality customer communication.

China Access and Alternatives

The crawled text does not provide information on access from mainland China, ICP filing, payment methods, or localization, so China access is currently unknown. For domestic Chinese teams dealing with data export, MLPS requirements, or local deployment needs, it is important to confirm network connectivity, contracting entity, data storage location, and compliance terms before starting a trial. Alternatives to compare include Guidewire, Duck Creek, Snapsheet, Origami Risk, domestic insurance claims systems, or workflow solutions built on platforms such as Feishu, DingTalk, and Mingdao Cloud.