checkindog.com

What It Is

Check-in DOG is a cloud-based management app built specifically for pet grooming salons and operated by BlueRock Research and Development in Ireland. It brings appointment scheduling, customer and pet records, invoicing, SMS reminders, a client portal, and inventory management into a single web system. Rather than a general-purpose CRM, it is positioned as a vertical SaaS product for the pet grooming industry.

Core Features and Collaboration

At the center of the product is a visual day/week/month calendar. Appointments can be linked to customers, animals, and invoices, with support for drag-and-drop rescheduling, waitlists, recurring appointments, business hours, and workstation capacity settings. The customer and animal modules are fairly detailed: animal profiles can record breed, photos, medical information, skin sensitivities, behavior notes, and grooming history. The invoicing feature supports converting quotes into invoices, PDF generation, email delivery, automatic sequential numbering, VAT settings, payment status tracking, and cash register records, with an emphasis on compliance with French invoicing regulations. The client portal allows customers to view appointments, pet records, and invoices, as well as submit appointment requests. For team permissions, the available text only mentions multi-employee and multi-location scenarios, separate customer logins, and portal visibility controls; it does not disclose employee roles or fine-grained permission settings.

Pricing and Integrations

Pricing is transparent: Free is free with no time limit and supports 50 customers, 100 animals, unlimited appointments, invoicing, the client portal, and a public webpage. Solo costs €14.90/month or €149/year, expands the limit to 200 customers and 400 animals, and adds SMS support. Pro costs €29.90/month or €299/year, with unlimited customers and animals. SMS is billed by usage and requires purchasing credits. Payments are processed by Stripe. On the API side, Check-in DOG offers a REST API with token authentication, allowing availability, appointment requests, customer, animal, and invoice data to be connected to your own website or tools. Aside from Stripe, no broader list of third-party integrations was found.

Security, Pros and Cons, and Who It’s For

Security and compliance information is relatively complete: data is stored on redundant cloud infrastructure in Europe, backed up regularly, encrypted in transit and at rest, and GDPR-compliant. Stripe handles PCI Level 1 payment data processing. Its strengths are a strong fit for the industry, a usable free plan, a low learning curve, mobile browser access, and support for French invoicing compliance. Its drawbacks are the narrow industry scope, extra fees for SMS, an unclear third-party integration ecosystem, and limited information about enterprise-grade permissions and audit capabilities.

Access from China and Alternatives

The crawled text does not provide information about network access from China, a Chinese interface, RMB billing, Alipay/WeChat Pay, or adaptation to Chinese tax invoicing requirements, so access from China should be considered unknown. If using it in mainland China, you should first test direct connection speed, SMS delivery rates, Stripe payment availability, and cross-border data compliance. Alternatives include MoeGo, Gingr, Pawfinity, and DaySmart Pet; you can also evaluate local Chinese pet store management systems, mini-program appointment tools, and inventory/POS solutions.