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What It Is

智选云 is a digital intelligence platform launched by 深圳中智选信息技术有限公司, positioned for the “large accommodation industry” and covering SaaS systems, smart terminals, and value-added services. According to the official website, the company was founded in 2008, is headquartered in Shenzhen, has an operations center in Nanning, and has served 7,000+ customers, including hotels, apartments, B&Bs/inns, tourist attractions, resorts, and more.

Core Capabilities

Its core product is a cloud PMS hotel management system, offering standard features such as front desk management, customer relationship management, POS outlets, room management, night audit, comprehensive search, and operational analysis reports. It also extends into advanced capabilities including pricing strategies, marketing campaigns, warehouse purchase-sales-inventory management, VIP stored-value accounts, and mobile PMS. On the marketing side, it provides tools such as WeChat mini programs, official websites, Douyin, Kuaishou, Xiaohongshu, booking apps, and SMS marketing. For hardware and services, it offers the 云闪住 unmanned front desk terminal, the 云掌柜 dual-screen smart front desk, and the 云智住 mobile self-service check-in system, supporting self-service room opening, check-out, payment, pre-registration, and check-in via facial recognition or WeChat.

Pricing and Deployment

The official website does not disclose specific package pricing. It only emphasizes modular design, on-demand feature activation, relatively low usage costs, and provides an “Apply for Trial” entry point. The deployment model is clearly a cloud-computing SaaS architecture; no information was found regarding private or on-premises deployment.

Pros and Cons

Its strengths lie in its relatively complete product lineup, integrating PMS, OTA/mini-program booking, marketing, self-service check-in kiosks, and mobile check-in workflows into a single solution, making it suitable for accommodation businesses looking to reduce costs and improve efficiency. Its PaaS technology engine and direct OTA channel connections also indicate a degree of openness. The drawbacks are insufficient disclosure of key information such as pricing, permission structures, API documentation, and data compliance certifications. Security claims such as “bank-level protection” are also fairly general and lack verifiable standards.

Who It’s For and Access in China

智选云 is better suited for domestic independent hotels, small and medium-sized hotel chains, B&B apartments, and accommodation operators looking to deploy unmanned front desks. The website is a Chinese ICP-registered site aimed at the China market and can usually be accessed directly from within China.