carlink.pro

What It Is

Carlink is a vertical CRM and brokerage management system for auto-transport brokerages, positioned as an “operating system” covering everything from inbound leads to vehicle delivery, invoicing, and carrier payments. It is not a general-purpose CRM; it is built around the specific workflows of auto-transport brokers, including lead purchasing, quoting, Loadboard dispatching, carrier payments, and profit calculation.

Core Capabilities

Its core features include lead management, automated quoting, automated follow-up, intelligent assignment, Dispatch, invoicing and payments, and real-time reporting. Once leads enter the system, they can be automatically tagged by source and assigned to agents based on round-robin rules or criteria such as region, vehicle type, language, and workload. The quoting module generates quotes based on historical routes, vehicle-related adjustments, and minimum profit thresholds, then sends them via SMS and email. On the Dispatch side, Carlink can post loads simultaneously to Super Dispatch, Central Dispatch, and Carlink’s own loadboard, and automatically remove listings from other platforms once a carrier accepts, reducing the risk of duplicate dispatches.

Integrations, Collaboration, and Security

Integrations include Super Dispatch, Central Dispatch, QuickBooks, Elavon, ConvergePay, PayPal, RingCentral, Telegram, Gmail, Google Workspace, Google Maps, and OpenBox. On the finance side, it supports two-way QuickBooks sync, customer payment links, carrier ACH payments, and agent commission rules. For security, only two-factor authentication, audit logs, and secure connections are disclosed; there is no visible information on SOC 2, ISO 27001, GDPR, or data residency.

Pricing

Pricing is subscription-based per user per month: $95/user/mo for 1–10 users, $85/user/mo for 11–19 users, and $75/user/mo for 20+ users. There is also a base license at $250/month, automated quoting at $250/month, automated follow-up at $250/month, and advanced features at $500/month. A 1-month free trial is available with no credit card required. Because key automation features are mostly add-ons, the actual cost needs to be calculated based on team size and module selection.

Pros, Cons, and Best Fit

The strengths are its comprehensive coverage of industry-specific workflows, clearly defined integrations, and reporting that directly supports lead ROI and agent profitability analysis. It is best suited for small and midsize teams or multi-company operators whose core business is U.S. auto-transport brokerage. The downsides are its narrow applicability and the lack of public information on compliance certifications, SLA, permission-model details, and developer documentation. It offers limited value for businesses outside this niche.

Access from China and Alternatives

Mainland China network accessibility, RMB payment options, and local support are not disclosed, so they should be considered unknown. For logistics or vehicle-transport businesses operating primarily in China, alternatives may include evaluating Fxiaoke, SalesEase, Jiandaoyun/DingTalk low-code solutions, or a combination of local logistics TMS and finance systems.