cargoasp.com

What It Is

CargoASP is a cloud-based freight contract management and customer quoting system for freight forwarders, NVOCCs, and shipper associations. It combines CMS contract management with CRM customer management, helping companies handle the complex rates, surcharges, RFQs, quotes, and carrier collaboration workflows involved in international freight.

Core Features

Its main modules include CargoASP CMS, CRM, Rate Builder, and Quote Builder. Rate Builder is used to enter, update, and search freight rates and surcharges. It supports bulk updates, accurate rate calculations based on past/current/future dates, and historical views by start and end date. Quote Builder lets users drag rates from contract rate lists to generate customer quotes, and send multiple quotes in a single email. The system also supports carrier Rate Quote Requests and booking request tracking, archiving of customer RFQs and quote statuses, and mobile access for sales staff to view quotes and transaction history for assigned customers.

Collaboration, Permissions, and Security

CargoASP’s collaboration design is closely aligned with freight forwarding workflows: customers can access a free cloud portal to submit RFQs, receive quotes, and archive communications; carriers can participate in rate inquiries and booking requests. In the admin backend, companies can configure access scopes for sales, contract management, quotation staff, customers, and carriers. Sales staff can be restricted to sales-side rates and quotes only. On the infrastructure side, the system runs on Amazon EC2 and uses HTTPS for access. Each company account has its own separate database, and CargoASP states that it protects business data through its privacy policy. However, the pages reviewed do not disclose higher-level compliance certifications such as SOC 2 or ISO 27001.

Pricing and Support

The collected content does not provide plans, pricing, payment methods, or billing cycles. The only point that can be confirmed is that customer access is available for free as a member benefit. Notably, CargoASP uses a community and referral-based model: new members must be invited by existing members to create an account, which reduces procurement transparency. For support, the site states that it offers 24/7/365 online chat and provides a video tutorial library, so the support information is relatively clear.

Pros, Cons, and Who It’s For

CargoASP’s strengths are its strong industry focus and its closed-loop workflow around contracts, rates, quotes, customer communication, and carrier collaboration. It is well suited to freight forwarders, NVOCCs, and shipper associations that rely on frequent quoting and complex rate maintenance. Its limitations are the lack of information on pricing, APIs, third-party integrations, and compliance certifications, as well as invitation-only account registration. Access from China is unknown; if used in mainland China, network connectivity, English interface suitability, cross-border payment, and local alternatives to TMS/freight forwarding systems should be verified separately.